CAFETERIA MANAGER
About The Position
The Cafeteria Manager oversees daily operations of employee and retail dining services at Montefiore Einstein. The role ensures efficient food service operations, fiscal accountability, regulatory compliance, and high-quality customer service while supervising cafeteria staff and collaborating with other food service leaders across the campus. The manager oversees food quality, sanitation, and service; supports menu pricing and cash-control activities; manages ordering and inventory; communicates operational updates; supervises staff schedules and performance; and coordinates equipment maintenance. The role also trains and supports new staff and maintains a safe, respectful, customer-focused dining environment.
Requirements
- High school diploma or GED.
- Minimum 1–3 years of administrative and/or supervisory experience in a food service or hospitality environment.
- Working knowledge of food service operations and cash handling systems.
- Proficiency with basic computer applications, such as Excel and reporting systems.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Demonstrated leadership and staff supervision skills.
- Ability to stand and walk for extended periods.
- Ability to perform moderate lifting and physical activity as required.
- Ability to work in kitchen and cafeteria environments, including exposure to temperature changes and noise.
Responsibilities
- Oversee daily cafeteria and employee dining operations to ensure high standards of food quality, sanitation, and customer service.
- Collaborate with supervisors and cashiers to set menu pricing, handle banking and cash-control issues, and generate and review reports from the MICROS cash handling system as needed.
- Order and manage inventory of daily and weekly food items, including bread, milk, beverages, and supplements.
- Communicate with managers, supervisors, and staff about shift changes, employee call-outs, equipment malfunctions, and operational concerns.
- Supervise staff scheduling, work assignments, and daily performance to ensure operational efficiency.
- Ensure compliance with Montefiore policies, NYSDOH regulations, and food safety standards.
- Monitor cleanliness, sanitation, and safety of assigned cafeteria and service areas.
- Coordinate equipment maintenance and promptly report repair needs.
- Train, coach, and support onboarding of new cafeteria staff.
- Maintain a safe, respectful, and customer-focused dining environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
