Cafe Team

Go Get Em Tiger•Los Angeles, CA

10d•$18 - $18•Onsite

About The Position

The Coffeehouse Team is the front line of customer service and fulfillment in Go Get Em Tiger’s retail locations. Team members prepare and serve coffee, drinks, and food, and help create welcoming customer experiences. The role includes a range of cafe duties such as brewing coffee, serving customers, bussing tables, running food, washing dishes, and keeping the workspace in good condition. No prior barista experience is necessary; the company provides training in the technical skills needed for the role. Success requires enthusiasm for coffee, food, and hospitality, a willingness to learn, and a desire to care for customers and coworkers. This is a full-time, hourly position paying $18.42 per hour plus pooled tips. The posting estimates adjusted pay at about $25 per hour with tips, often more, and states a baseline of $7 per hour in tips. The position offers company-sponsored medical, dental, and vision coverage, as well as a 401(k) plan with company matching.

Requirements

Genuine interest and excitement about coffee, food, hospitality, and the company’s work.
Willingness to learn and continually improve skills across cafe operations.
Ability to perform basic math.
Availability to work weekends and flexibility in overall scheduling.
Reliable transportation to and from work.
A California Food Handler’s Certification, or willingness to obtain one within 30 days of hire.
Ability, with or without reasonable accommodation, to move frequently around the cafe, use job-related tools such as coffee brewers and espresso machines, communicate with customers throughout a shift, frequently move coffee, food, or merchandise in bins weighing up to 40 pounds, and taste coffee for quality control.

Responsibilities

Provide kind, engaging, knowledgeable, positive, and honest hospitality to customers and coworkers.
Serve guests quickly and provide excellent customer service.
Learn and perform daily coffee bar operations, including coffee brewing, espresso extraction, and drink finishing.
Serve food, run food, bus tables, wash dishes, and perform general cleaning.
Handle cash and card transactions and maintain an accurate till.
Assist with inventory and internal ordering of goods.
Stay up to date on menu offerings and coffee knowledge.
Maintain pride in the condition of the workspace.
Taste coffee during shifts for quality control.