Cafe Supervisor, Naples Trading Company

Four Seasons Hotels and Resorts • Naples, FL

12d • Onsite

About The Position

The Cafe Supervisor ensures smooth daily operations of Naples Trading Company by maintaining exceptional product quality and luxury service standards. This role assists with staff supervision, workflow organization, and team development while elevating the guest experience. The Supervisor leads by example on the floor, inspiring team members to excel in food and beverage production and guest engagement.

Requirements

• A genuine passion for hospitality and guest connection.
• Demonstrated ability to supervise and inspire a team in a fast-paced environment.
• Strong organizational skills with an eye for detail.
• Ability to uphold and model Four Seasons luxury service standards.
• Flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.

Responsibilities

• Lead daily cafe operations by supervising staff, modeling warm hospitality, and maintaining high service standards.
• Train and develop team members in coffee and tea service, overall workflow, and quality expectations.
• Oversee product inventory, including coffee, tea, milks, and produce, and support organization, rotation, and par levels.
• Ensure proper care, cleanliness, and basic maintenance of cafe equipment.

Benefits

• Competitive wages and a comprehensive benefits package.
• Medical, dental, and vision coverage, plus a 401(k) with employer match, all starting at 30 days.
• Paid time off plans starting on the day of hire.
• Employee cafeteria available for meals.
• Discounted travel, food and beverage, and spa services at Four Seasons Hotels and Resorts worldwide.
• Tuition reimbursement.
• Inclusive work environment and cohesive team.
• Wellbeing and mental health initiatives.
• Diversity promotion in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed