Cafe Supervisor

Appellation Lodi - Wine & Roses Resort and Spa • Lodi, CA

15h • Onsite

About The Position

Maison Lodi is seeking a passionate and driven Café Supervisor to help lead our front-of-house team and deliver exceptional guest experiences. This role is essential to the day-to-day success of our café, ensuring smooth operations, high standards, and a welcoming, service-focused environment for both guests and team members. If you thrive in a fast-paced hospitality setting, enjoy leading by example, and are committed to excellence, we invite you to be part of a team that values collaboration, quality, and genuine care. This is a full-time position that requires open availability including nights, weekends, and holidays.

Requirements

• 2+ years of supervisory experience in the food & beverage industry (café or restaurant preferred) or a Lead Barista
• Strong knowledge of food and beverage operations with a focus on consistency and quality
• A hospitality-first mindset with the ability to thrive in a fast-paced, high-profile environment
• Excellent communication skills with a friendly, professional, and approachable demeanor
• Highly organized, detail-oriented, and capable of multitasking effectively
• A positive attitude and a natural ability to lead and inspire others
• Proficiency in POS systems and Microsoft Office (Word, Excel, Outlook)
• Ability to learn and maintain knowledge of café offerings, procedures, and service standards

Responsibilities

• Oversee daily front-of-house (FOH) operations, ensuring seamless coordination with the back-of-house (BOH) team
• Plan, organize, and execute all FOH responsibilities, including opening and closing procedures
• Manage POS systems, including programming, transactions, and cash handling
• Maintain exceptional standards of cleanliness, sanitation, and safety in compliance with health regulations
• Communicate new menu items, promotions, and updates clearly across teams
• Lead, coach, and motivate team members to deliver friendly, efficient, and elevated guest service
• Proactively resolve guest concerns to ensure a positive and memorable experience
• Support ongoing training and development, ensuring all team members are confident and knowledgeable
• Foster a collaborative, positive work environment that encourages engagement and teamwork
• Uphold and model company ethos in all interactions

Benefits

• Health benefits including medical, dental, vision, life insurance and EAP
• Vacation and Holiday Pay
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed