Cafe Supervisor Bldg 83, Woodlake Market

Kohler Co.•Kohler, WI

11d•Onsite

About The Position

The Cafe Supervisor oversees the daily operations of the prepared foods department in a corporate cafe setting, ensuring exceptional product quality, food safety, and customer satisfaction. This role is responsible for managing kitchen staff, coordinating production schedules, maintaining inventory, and driving innovation in culinary offerings that reflect the store’s premium standards.

Requirements

Highschool diploma or equivalent required
Must be 21 years old and have ability to obtain a liquor license, ServSafe certification, and have a valid driver’s license and clean driving record
3+ years of experience in kitchen, restaurant, or food production with leadership experience required
Strong leadership and interpersonal skills
Strong knowledge of culinary terms and practices as well as ability to create a menu and recipe
Ability to lead by example and motivate a team
Calm under pressure with excellent problem-solving abilities
Proficiency with POS systems and inventory management tools as well as basic reporting tools
Working knowledge of technology, computers, and software (e.g., Excell, word, outlook)
Passion for food, hospitality, and creating memorable customer experiences as well as customer service and team development
Ability to lift up to 50lbs, stand, and walk for long periods of time
Flexible availability, including early mornings, nights, weekends, and holidays
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Responsibilities

Manage daily operations of the cafe production, prepared foods, kitchen staff
Recruit, train, lead and develop a team of production associates, ensuring high performance and engagement
Maintain store cleanliness, organization, and visual appeal
Conduct regular performance evaluations and provide ongoing coaching
Foster a positive, collaborative, and high-performance team culture
Act in the capacity of store leaders as needed and serve as a member of the leadership team
Schedule staff to meet production needs while controlling labor costs
Plan and execute daily food production, menu curation
Ensure consistency in taste, presentation, and portioning across all offerings
Monitor production timelines to meet peak demand periods and minimize waste
Resolve customer inquiries and complaints with professionalism and care
Manage ordering, receiving, and storage of ingredients and supplies
Monitor department sales, shrink, and labor and accuracy of pricing and signage
Collaborate with vendors to source premium ingredients at optimal cost
Enforce food safety standards and sanitation protocols in accordance with local health regulations
Conduct regular quality checks and taste tests
Maintain documentation for audits and regulatory compliance with labeling, allergen, and nutritional guidelines
Ensure compliance with health, safety, and company standards
Partner with culinary leadership to develop seasonal menus and new product lines
Stay current with food trends, seasonal shifts, and customer preferences
Contribute to merchandising strategies for prepared foods
Will complete all duties and requests as assigned by management