Cafe Supervisor (Coffee Shop / Food Service) – Full Time

Lake Lawn Resort•Delavan, WI

4h•Onsite

About The Position

Join the team at Lake Lawn Resort as a Café Supervisor at the Isle of Capri Café. In this role, you’ll oversee daily café operations, support and lead team members, ensure excellent guest service, and help maintain efficient food and beverage service standards throughout each shift.

Requirements

Previous café, barista, food service, or supervisory experience preferred
Strong leadership, communication, and guest service skills
Comfortable handling cash and working in a fast-paced environment
Ability to multitask, stay organized, and lead during busy periods
Positive attitude and team-oriented mindset
Ability to motivate team members and maintain a professional work environment
Ability to stand and walk for extended periods
Frequent use of hands for food prep and beverage service
Ability to lift up to 25 lbs

Responsibilities

Supervise daily café operations and assist with opening and closing procedures
Lead, train, and support café attendants to ensure exceptional guest service
Greet guests, answer menu questions, and provide recommendations
Monitor food and beverage quality, presentation, and service standards
Assist with preparing coffee drinks (including lattes), cold beverages, sandwiches, and pizzas as needed
Handle guest concerns or service issues professionally and efficiently
Maintain inventory levels of café supplies, bakery items, and food products
Assist with ordering, receiving, and restocking supplies
Ensure cleanliness and sanitation standards are maintained throughout the café
Balance registers and oversee end-of-shift cash handling procedures
Support scheduling, shift coverage, and daily team communication