Cafe Supervisor - Night Shift

ABM•Austin, TX

2d•Onsite

About The Position

The Cafe Supervisor is a hospitality driven leader responsible for elevating the daily dining experience and ensuring employees feel they are stepping into a world-class dining facility. This role oversees daytime cafeteria operations with a strong emphasis on cleanliness, service flow, and guest satisfaction.

Requirements

Minimum 3 years of experience in a high-traffic restaurant, cafeteria, or dining hall.
Strong ability to multitask in a very fast-paced environment.
Highly vigilant, with the ability to monitor table turnover.
Sociable, approachable, and confident directing staff.
High emotional intelligence.
Able to take direction and adapt quickly to changing needs.
Bilingual (English/Spanish)

Nice To Haves

Experience with banquet-style service is a plus.

Responsibilities

Maintain a polished, welcoming environment that reflects a high-end hospitality standard.
Ensure tables are cleared, sanitized, and reset quickly so every guest has a clean place to enjoy their meal.
Assign tasks and adjust staffing in real time to maintain seamless service during peak hours.
Watch the floor with precision, anticipating needs and preventing bottlenecks.
Direct cleaning staff to maintain a fast, efficient table-turnover rhythm.
Maintain an approachable, service-oriented presence that reinforces a world-class dining atmosphere.
Uphold strict sanitation standards to protect guest health and comfort.
Identify training needs, skill gaps, and development opportunities; ensure team members receive appropriate training.
Report safety hazards, equipment issues, and repair needs promptly to ensure a safe, fully functional dining environment.