Cafe Specialist (full-time)

Living Spaces Furniture•Oklahoma City, OK

10d•$13 - $16

About The Position

The Café Specialist delivers a high-quality guest experience by preparing and serving food and beverages and maintaining a clean, safe, and compliant café environment. The role also supports showroom operations by maintaining visual merchandising standards and an organized, inviting, sales-ready space. In partnership with the sales team, the Café Specialist engages with guests using the Living Spaces Guest Engagement Model and contributes to sales performance. Success is measured by achieving targeted Sales Per Hour (SPH), meeting company KPIs, and maintaining strong guest satisfaction results. The position requires a high school diploma or GED equivalent and 1–2 years of experience in a fast-paced, high-traffic, guest-facing, interactive retail environment or a related customer service field. An equivalent combination of education and experience will be considered. Proficient experience with Microsoft Office programs is required, as are a Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies. This position has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
1–2 years of experience in a fast-paced, high-traffic, guest-facing, interactive retail environment or related customer service field; equivalent combinations of education and experience will be considered.
Proficient experience with Microsoft Office programs.
Food Handler Permit.
Alcohol Beverage Certification as designated by state and local agencies.

Responsibilities

Greet guests, take food and beverage orders, describe menu items, and suggest products.
Prepare and serve food and beverages, including basic food preparation and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.
Maintain food storage, rotation, and handling practices to prevent spoilage and waste and comply with food health and safety guidelines.
Clean and sanitize food-preparation tools, equipment, and food-handling surfaces before and after use.
Maintain cleanliness in service, seating, and food-preparation areas, promptly addressing spills and leaks.
Operate POS systems, including cash registers and credit card machines, and process transactions accurately.
Stock food, merchandise, and supplies; order products; and manage inventory levels.
Promote a positive, guest-focused environment aligned with brand standards and service expectations.
Use company systems, tools, and established processes to support daily café and store operations.
Execute visual merchandising standards, including style guide directives and labeling where applicable in café areas.
Assist with furniture assembly and product preparation in accordance with company guidelines when supporting broader store needs.
Drive sales performance by meeting SPH and KPI targets, analyzing results, and partnering with leadership to improve performance and guest satisfaction.

Benefits

Team bonus for eligible Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs.
Medical insurance (full-time only).
Dental insurance (full-time only).
Vision insurance (full-time only).
401(k) with company match (full- and part-time).
Vacation (full-time only or as otherwise required by applicable law).
Paid sick leave (full- and part-time).
Flex or Health Spending Account (eligible full-time only).
Employee Assistance Program (full- and part-time).
Holiday pay (full-time only).
Life insurance (full-time only).
Overtime pay for eligible, non-exempt Team Members.
Expense reimbursement as required by applicable law and Company policy.