Cafe Manager

Compass Group•New York, NY

1d•$65,000 - $70,000•Onsite

About The Position

Are you a hospitality professional who thrives in a fast-paced environment and enjoys leading high-performing teams? We are seeking a Café Manager to oversee the daily operations of our café, deliver an exceptional guest experience, and drive operational excellence. In this role, you will lead and develop a team, ensure the highest standards of food quality and service, manage financial performance, and create a welcoming dining experience for every guest. If you're passionate about people, food, and delivering outstanding service, we'd love to hear from you.

Requirements

1–3 years of management or supervisory experience in food service, hospitality, or a related industry.
Experience in one or more of the following environments: restaurants, hotels, corporate dining, higher education, healthcare, military dining, or other high-volume food service operations.
Strong leadership, communication, and team-building skills.
Knowledge of food safety, sanitation, cash handling, and food service operations.
Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional customer service.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer applications.

Nice To Haves

Bachelor's degree preferred.
ServSafe Certification or Department of Health Food Safety Certification is preferred.

Responsibilities

Lead, coach, train, and develop a team of food service associates to deliver exceptional customer service.
Oversee the day-to-day operations of the café, ensuring efficiency, quality, and an outstanding guest experience.
Plan, promote, and execute special events, seasonal promotions, and café initiatives.
Maintain the highest standards of food safety, sanitation, cleanliness, and regulatory compliance.
Manage inventory, labor, and operating expenses while meeting budget and financial goals.
Identify opportunities to improve operational efficiency, guest satisfaction, and overall business performance.
Monitor cash handling procedures and ensure company policies and operational standards are consistently followed.
Build a positive, collaborative team culture focused on hospitality and service excellence.
Perform other duties as assigned.