CAFE MANAGER

Compass Group•Menlo Park, CA
•$75,000 - $85,000•Onsite

About The Position

The Café Manager is responsible for leading the daily operations of a café while delivering an exceptional dining experience for guests and maintaining the highest standards of food quality, service, and hospitality. This hands-on leadership role oversees team development, operational performance, financial results, and compliance with food safety and sanitation standards. The ideal candidate is an energetic hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is passionate about creating an outstanding guest experience while driving operational excellence.

Requirements

  • One to three years of food service, hospitality, or café management experience.
  • Experience in corporate dining, restaurants, hotels, higher education, healthcare, military dining, or other high-volume food service environments.
  • Strong leadership, communication, and organizational skills.
  • Knowledge of food safety, sanitation, cash handling, inventory management, and daily café operations.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint) and general computer applications.

Nice To Haves

  • Bachelor's degree preferred.
  • ServSafe or Department of Health Food Safety Certification preferred.

Responsibilities

  • Lead, coach, train, and develop a team of food service associates to deliver exceptional customer service.
  • Oversee the daily operation of the café, ensuring efficiency, quality, and consistent execution of company standards.
  • Plan, promote, and execute special events, promotions, and café initiatives that enhance the guest experience.
  • Monitor food quality, cleanliness, food safety, and sanitation to ensure compliance with all regulatory and company standards.
  • Manage inventory, labor, operating expenses, and cash handling while supporting financial goals and budget expectations.
  • Identify opportunities to improve operational efficiency, customer satisfaction, and overall business performance.
  • Foster a positive, collaborative work environment focused on teamwork, accountability, and hospitality.
  • Build strong relationships with clients, guests, and internal partners.
  • Perform other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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