Cafe Manager

Compass Group•Foster City, CA

1d•$70,500 - $75,000•Onsite

About The Position

At Bon Appétit, we believe great food and great hospitality go hand in hand. As Café Manager at Sony, you will lead the daily front-of-house operations for a café and espresso bar environment, creating a welcoming experience for guests while supporting a collaborative and engaged team. This role serves as a key connection between café associates, culinary teams, and the client, helping ensure smooth operations, excellent service, and a positive workplace culture. The Café Manager will oversee a team of 4 associates and contribute to the continued success of the café through operational excellence, team development, and guest satisfaction.

Requirements

2–3 years of experience in a front-of-house supervisory or management role within food service, hospitality, café, restaurant, hotel, corporate dining, education, or a related environment.
Experience leading, coaching, and developing team members.
Comfortable using computers and business technology to manage daily operations.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Knowledge of cash handling procedures and food service operations.
Strong communication, organization, and guest service skills.
Ability to balance multiple priorities in a fast-paced environment.
ServSafe Certification or local Department of Health Certification.
Experience managing café, coffee bar, or corporate dining operations.
Experience supporting budgets, inventory, or financial performance metrics.

Responsibilities

Lead the day-to-day front-of-house café and espresso bar operations.
Hire, onboard, train, coach, and support café associates.
Foster a positive, inclusive, and guest-focused team environment.
Ensure exceptional hospitality standards and a consistently positive guest experience.
Coordinate with culinary and client partners to support efficient service delivery.
Plan, promote, and execute café events, promotions, and special programs.
Maintain food safety, sanitation, and cleanliness standards.
Oversee cash handling procedures and daily operational processes.
Monitor financial performance and operate within established budgets.
Identify opportunities to enhance service, efficiency, and overall café performance.
Support reporting, scheduling, and administrative responsibilities using company systems and technology.
Perform additional duties as assigned.