Cafe Manager

Cool Moose Cafe•Jacksonville, FL
•Onsite

About The Position

Cool Moose Café is seeking a dependable, experienced Restaurant Manager to lead daily operations at our busy neighborhood café in Riverside Jacksonville. We are looking for a hands-on leader who can confidently manage the restaurant floor, kitchen flow, staff performance, guest experience, and daily priorities. The ideal candidate should be able to assess what is happening, anticipate needs, delegate effectively, coach employees, and keep operations moving without constant direction from ownership. Because Cool Moose is independently owned, flexibility and initiative are essential. Some days may require jumping onto the line, helping with prep, resolving a guest concern, training an employee, adjusting staffing, or handling an unexpected operational issue. The right person will know how to prioritize immediate needs while continuing to manage the bigger picture. We value leaders who remain calm under pressure, communicate clearly, notice details, and understand that strong restaurant management requires managing people, time, standards, and systems at the same time.

Requirements

  • Dependable and experienced Restaurant Manager
  • Ability to assess situations, anticipate needs, delegate effectively, and coach employees
  • Ability to keep operations moving without constant direction
  • Flexibility and initiative
  • Ability to prioritize immediate needs while managing the bigger picture
  • Calm under pressure
  • Clear communication skills
  • Attention to detail
  • Understanding of managing people, time, standards, and systems
  • Previous restaurant management or significant supervisory experience strongly preferred
  • Sound judgment
  • Reliability
  • Strong organizational skills
  • Ability to lead by example

Responsibilities

  • Overseeing front- and back-of-house operations
  • Staffing and scheduling
  • Opening and closing procedures
  • Ensuring food quality
  • Maintaining cleanliness
  • Inventory awareness
  • Cash handling
  • Customer service
  • Compliance with food safety standards
  • Setting clear expectations
  • Holding team members accountable
  • Addressing performance concerns
  • Creating a positive, efficient, and professional work environment
  • Jumping onto the line, helping with prep, resolving guest concerns, training employees, adjusting staffing, or handling unexpected operational issues as needed
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