Cafe Manager

Onni Group • Chicago, IL

22h • Onsite

About The Position

Solette Chicago is looking for a hands-on, hospitality-driven Café Manager to helm daily operations at Dialtone Café and Wine Bar. If you thrive in a fast-paced environment, lead by example, and know how to balance warm guest experiences with sharp business acumen — this role was made for you. You'll set the tone for service, mentor a dedicated team, and work alongside leadership to keep one of Chicago's most vibrant food and beverage destinations running at its best.

Requirements

• Experience working in a restaurant setting
• Knowledge of safety initiatives in compliance with OSHA guidelines
• Education in hospitality management, culinary arts, business administration or similar required
• If applicable, must meet required minimum age to serve alcohol
• Must have a valid driver's license and be comfortable with driving a panel van or similar

Responsibilities

• Ensure that staff report to work as scheduled.
• Responsible for picking up weekly food orders from vendors.
• Administer mid yearly/yearly reviews.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with Accounting.
• Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands.
• Assign work and side duties to staff in accordance with departmental procedures.
• Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Monitor the preparation of station assignments, ensuring compliance to departmental standards.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions, assist with onboarding of new staff.
• Review par levels of supplies and equipment.
• Complete requisitions to replenish.
• Ensure that specified amounts of menus and wine lists are available and in good condition for each meal period.
• Anticipate guests needs and promote positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Update POS system with menu changes.
• Complete work orders for maintenance repairs and submit to Engineering or approved outside vendors.
• Contact engineering for urgent repairs.
• Do monthly inventories of food, retail, liquor and wine.
• Prepare and submit daily payroll tips and review hours worked for bi-weekly payroll.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

Benefits

• Competitive pay & a Comprehensive Benefit Package.
• Health Saving Account
• Flexible Saving Account
• Employee Assistance Program.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree