(USA) Cafe Lead

Walmart•El Monte, CA

2d•Onsite

About The Position

The Cafe Lead supervises the cafe team and manages team members’ needs to deliver the business plan and contribute to the club’s success. The role communicates department goals, executes company programs and policies, and advocates for members, associates, and the company. The Cafe Lead maintains detailed knowledge of cafe floor and backroom operations, ensuring quality, inventory, production, sanitation, equipment use, safety, and compliance meet company and regulatory standards. The position manages seasonal production changes, including new products, recipes, processes, and specifications, and trains associates while collaborating with third parties to provide the team with the resources it needs. The role uses digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make timely decisions about production, training, and product quality. It is accountable for operational excellence, profitability, staffing, audit and compliance standards, cleanliness and safety, merchandise presentation, and coordination with other departments and business partners. The Cafe Lead develops team members by identifying training needs, building skills, encouraging career growth, mentoring associates, and sourcing talent. The role also promotes a respectful and inclusive workplace, ethical conduct, customer service, continuous improvement, and the company’s values. The position pays $23.00 to $31.00 per hour, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances.

Requirements

At least 6 months of experience in a fresh production department or at least 6 months of experience supervising a team.
Must be at least 18 years of age.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience supervising a team.
Food Handler Certification (Food Safety).

Responsibilities

Develop, communicate, and implement processes and practices that meet business needs; analyze information, monitor results, and address improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates and help management address compliance issues.
Lead and participate in teams by coordinating assignments, sharing resources and information, supporting work quality and timelines, and helping others adapt to change.
Supervise the cafe team, manage team members’ needs, communicate departmental goals, execute company programs, and advocate for members, associates, and the company.
Ensure cafe operations meet company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance.
Manage seasonal production, including new products, recipes, processes, and production specifications.
Collaborate with associates and third parties to ensure the team has the resources and knowledge needed to work effectively; train the team.
Use digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make decisions about production, training, and product quality.
Maintain operational excellence, plan for profitability, keep the cafe neat, clean, and safe, ensure appropriate staffing and accurate audit and compliance standards, and present merchandise according to the layout plan.
Coordinate with other departments and third-party partners, such as maintenance personnel, suppliers, and equipment vendors, to support operational continuity.
Identify team training needs, develop skills, encourage career growth, mentor team members, and source talent internally and externally.
Build trusting relationships, communicate positively, recognize others’ contributions, and foster a workplace where associates feel supported and connected.
Act with integrity, hold oneself and others accountable, serve customers and members, make informed decisions, and drive continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards.