Cafe General Manager [Full Time]

Bread Alone Bakery•Woodstock, NY

4d•Onsite

About The Position

Lead the Woodstock Café team at Bread Alone, a beloved Hudson Valley bakery and café brand in The Most Famous Small Town in America. At Bread Alone, our cafés are busy, welcoming spaces where quality, hospitality, and community connection come together. We are looking for an experienced General Manager to lead the Woodstock Café, support a strong team culture, and keep daily operations running safely, consistently, and successfully. This is a hands-on leadership role. The General Manager works alongside the team during busy periods, supports supervisors and café professionals, maintains strong service flow, and helps create a clean, organized, and inviting café experience for every guest. The Woodstock Café also includes an important guest-facing property experience, including front and back patio outdoor seating, guest flow, property presentation, and future property development in partnership with Hospitality leadership.

Requirements

5 or more years of management experience in a restaurant, café, bakery, food service, or hospitality leadership role
Proven ability to lead, train, coach, schedule, recognize, and retain a busy guest facing team
Strong, calm leadership in a fast paced café environment with changing service needs
A clear understanding of food safety, sanitation, workplace safety, and operational compliance standards
Experience managing labor, payroll accuracy, inventory, ordering, cash handling, cost control, and daily operating routines
Comfort reviewing sales, labor, waste, profitability, and other key operating metrics
Genuine interest in organic food, bread, coffee, hospitality, and community connection
Respect for and comfort with a diverse and inclusive workplace

Responsibilities

Lead daily Woodstock Café operations to deliver consistent hospitality, strong service flow, and a welcoming guest experience
Maintain Bread Alone standards for food, beverage, merchandising, cleanliness, product quality, service speed, and café presentation
Oversee the daily upkeep of the Woodstock property, including front and back patio seating, guest flow, and property presentation
Hire, train, coach, recognize, and hold accountable supervisors and café professionals
Create and manage schedules, respond to call outs and time off requests, support labor efficiency, and ensure accurate payroll review
Partner with Hospitality leadership to manage sales, labor, cost control, waste, profitability, and performance goals
Oversee ordering, inventory management, product availability, cash handling, POS and online ordering processes
Develop and reinforce SOPs, checklists, training tools, and operating routines for front and back of house execution
Communicate product, equipment, staffing, guest, and operational needs promptly and partner across departments to resolve issues
Respond to guest feedback professionally and use feedback to improve service, standards, and the guest experience