Cafe Food & Beverage Supervisor | Full-Time | Lucas Museum of Narrative Art

Oak View Group•Los Angeles, CA

About The Position

The Café Food & Beverage Supervisor oversees daily café operations to ensure exceptional guest service, efficient operations, and high-quality food and beverage offerings. The role supervises front-of-house café team members, maintains operational standards, supports inventory and cash-handling procedures, and fosters a positive team environment. Working closely with management, the supervisor helps deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards. The position pays $26.00–$32.00 per hour. It is a full-time role at the Lucas Museum of Narrative Art. The posting states that it will remain open until December 31, 2026.

Requirements

High school diploma or GED.
Strong leadership, organizational, and communication skills.
Ability to lead by example and work effectively in a fast-paced environment.
Basic computer proficiency and experience with point-of-sale (POS) systems.
Knowledge of food safety and sanitation practices.
Food handler's certification, or the ability to obtain it within the required timeframe.
Ability to stand and walk for extended periods.
Ability to lift and carry heavy objects.
Frequent bending, reaching, stooping, and lifting.
Ability to work in a fast-paced environment with frequent guest interaction.
Ability to work evenings, weekends, holidays, and event schedules.

Nice To Haves

Associate's or bachelor's degree in hospitality, business, or a related field.
2–3+ years of food and beverage or café experience, with at least 1 year in a supervisory or leadership role.
Experience in high-volume food service, café, coffee shop, or quick-service restaurant operations.
Food protection certification.
Alcohol service certification, if required by state or venue.

Responsibilities

Supervise day-to-day café operations, ensuring efficient and effective service.
Supervise, coach, and motivate café team members, including cashiers, baristas, food service attendants, and support staff.
Provide exceptional customer service by resolving guest concerns promptly and professionally.
Monitor food and beverage quality, presentation, and consistency.
Ensure compliance with health, safety, sanitation, and food-handling regulations.
Assist with scheduling, training, onboarding, and performance coaching of café staff.
Oversee opening, closing, and shift-change procedures.
Monitor labor costs and staffing levels to meet business demands.
Perform cash-handling functions, including register reconciliation and deposits as assigned.
Maintain appropriate inventory levels by monitoring product usage and communicating ordering needs.
Keep the café clean, organized, fully stocked, and visually appealing throughout each shift.
Support preparation and execution of catering orders or special events as needed.
Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
Enforce company policies, procedures, and service standards.
Complete daily operational reports and communicate shift updates to management.
Perform other duties as assigned.