Cafe Barista

Kendra Scott•Austin, TX

About The Position

As a part-time Barista, you bring the Kendra Scott brand to life by providing WOW service to every guest and making a difference in their day. You represent the organization and its culture positively, and share enthusiasm for its inspired designs and purpose-driven brand. The role combines guest service, product and taste-profile education, recommendations, brand advocacy, and operational support in a fast-paced environment.

Requirements

  • Must have TABC certification.
  • Must have Texas Food Handler certification.
  • Must be over the age of 18.
  • Ability to lift and move at least 50 lbs.
  • Ability to bend, squat, twist, and reach.
  • Ability to stand and/or walk for at least 6 hours per shift.
  • Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.

Nice To Haves

  • Enjoy interacting with people.
  • Bring energy and be able to handle multiple tasks in a fast-paced environment.
  • Be available to work when guests shop, including evenings, weekends, and holidays.
  • Have a passion for Kendra Scott’s Core Pillars of Family, Fashion, and Philanthropy.
  • Previous retail or food service experience is preferred but not required.

Responsibilities

  • Connect with every guest using the company's WOW Service Principles and provide service that makes a difference in their day.
  • Set goals and work to achieve them, building guest connections to grow the brand footprint and store performance.
  • Share Kendra Scott’s brand purpose and philanthropic efforts with guests and the community.
  • Follow Kendra Scott policies and procedures.
  • Educate guests about product details and taste profiles and provide recommendations based on what you learn about them.
  • Flex between assisting customers and completing necessary tasks.
  • Proactively help resolve concerns to ensure guests have a positive experience.
  • Support the team in providing positive guest experiences, including behind-the-scenes work.
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