Cafe Barista

Kendra Scott•Austin, TX

About The Position

As a part-time Barista, you bring the Kendra Scott brand to life by providing WOW service to every guest and making a difference in their day. You are the face of the organization, represent its culture positively, and share its inspired designs and purpose-driven brand. The role involves building guest relationships, supporting store performance, communicating product details and taste profiles, adapting between customer assistance and other tasks, resolving concerns, and collaborating with the team.

Requirements

  • Must have TABC certification.
  • Must have Texas Food Handler certification.
  • Must be over 18 years of age.
  • Ability to lift and move at least 50 lbs.
  • Ability to bend, squat, twist, and reach.
  • Ability to stand and/or walk for at least 6 hours per shift.
  • Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
  • Ability to interact with people, manage multiple tasks, and work in a fast-paced environment.

Nice To Haves

  • Previous retail or food service experience is preferred but not required.
  • Passion for Kendra Scott’s core pillars of Family, Fashion, and Philanthropy.

Responsibilities

  • Connect with every guest and provide WOW service that makes a difference in their day.
  • Build guest relationships and help grow the brand footprint and store performance.
  • Share Kendra Scott’s brand purpose and philanthropic efforts with guests and the community.
  • Follow Kendra Scott policies and procedures.
  • Learn about guests and provide product and taste-profile information and recommendations.
  • Flex between assisting customers and completing necessary tasks.
  • Proactively resolve guest concerns to ensure a positive experience.
  • Support the team in providing positive guest experiences, including behind-the-scenes work.
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