Cafe Attendant - The Ridge Environmental Ed. Center

Guest Services • Haines City, FL

1d

About The Position

The Cafe Attendant assists with all areas of customer service and participates in day-to-day cafe operations, including inventory, sales, cash handling, sales reconciliation, and line service. The role requires cross-training in cashiering, cooking, line service, and general utility while maintaining a high level of customer service.

The attendant takes customer orders and prepares foods with short preparation times, as well as performs food preparation such as making sandwiches, carving meats, preparing soups or salads, baking breads or desserts, and brewing coffee or tea. The attendant sets up, restocks, and breaks down food preparation equipment and work areas; restocks kitchen supplies and rotates food; and accepts payments and provides accurate receipts, refunds, credit, or change. The role may also include other duties assigned by the Shift Supervisor or Manager(s).

Requirements

• Partial high school education; a high school diploma or GED is preferred.
• Ability to interpret menus and recipes and follow oral and written directions.
• Good visual and communication skills.
• Ability to record information on culinary production sheets.
• Knowledge of industry sanitation standards.
• Willingness to cross-train in other workplace areas.
• Ability to read and write work-related documents in English.
• Ability to understand and speak clearly with customers and coworkers in English.
• Ability to move about on foot, bend, lift, carry, reach above shoulder height, stand for the entire workday, and climb steps regularly.
• Ability to lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to withstand temperature extremes in freezer, refrigerator walk-in, and cooking areas.
• Ability to communicate constantly with employees in a fast-paced kitchen.
• Physical presence at the job site is essential.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Take customer orders and prepare foods requiring short preparation times according to customer requirements.
• Perform food preparation, including making sandwiches, carving meats, preparing soups or salads, baking breads or desserts, and brewing coffee or tea.
• Set up, restock, and break down food preparation equipment, work areas, counters, and tables.
• Restock kitchen supplies and rotate food.
• Accept payments and accurately issue receipts, refunds, credit, or change due to customers.
• Maintain and stock a clean, orderly cash station with supplies and products.
• Perform other duties as assigned by the Shift Supervisor or Manager(s).
• Maintain a high level of customer service and cross-train in cashiering, cooking, line service, and general utility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED