Cafe Attendant - The Ridge Environmental Ed. Center

Guest Services, Inc.•Haines City, FL

About The Position

The Cafe Attendant supports customer service and day-to-day cafe operations, including inventory, sales, cash handling, sales reconciliation, and line service. The attendant is expected to maintain a high level of customer service and be cross-trained in cashier, cooking, line serving, and general utility duties. The position involves taking customer orders and preparing foods with short preparation times, completing food preparation tasks, setting up and restocking food preparation areas, rotating food, and breaking down equipment and work areas. It also includes accurately processing payments and maintaining a clean, stocked cash station. Other duties may be assigned by the Shift Supervisor or Manager(s).

Requirements

  • Partial high school education; a high school diploma or GED is preferred.
  • Ability to interpret menus and recipes and follow oral and written directions.
  • Good visual and communication skills.
  • Ability to record information on culinary production sheets.
  • Knowledge of industry sanitation standards.
  • Willingness to be cross-trained in other work areas.
  • Ability to read and write work-related documents in English.
  • Ability to understand and clearly communicate with customers and coworkers in English.
  • Ability to move frequently throughout the unit, bend, lift, carry, reach above shoulder height, and work in a changing environment.
  • Ability to lift, carry, and push up to 25 pounds regularly, 30–35 pounds frequently, and up to 50 pounds occasionally.
  • Ability to stand for the entire workday and climb steps regularly.
  • Ability to withstand temperature extremes in freezers, refrigerator walk-ins, and cooking areas.
  • Physical presence at the job site is essential.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Take customer orders and cook foods requiring short preparation times according to customer requirements.
  • Prepare foods such as sandwiches, carved meats, soups, salads, breads, desserts, coffee, and tea.
  • Set up, restock, and break down food preparation equipment, work areas, counters, and tables.
  • Restock kitchen supplies and rotate food.
  • Accurately accept payments and issue receipts, refunds, credit, or change as necessary.
  • Keep the cash station clean and orderly, and stock it with supplies and products.
  • Perform other duties as assigned by the Shift Supervisor or Manager(s).
  • Maintain a high level of customer service and participate in cross-training for cashier, cook, line server, and general utility duties.
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