Cafe Attendant - Wave Hill Public Garden & Cultural Center

Great Performances•New York, NY

6d•$0 - $17•Onsite

About The Position

Great Performances is seeking a highly motivated and talented Cafe Attendant to join their team at Wave Hill Public Garden & Cultural Center. This role is responsible for creating exceptional guest experiences by preparing and serving food and beverages, operating the point-of-sale system, and maintaining a clean and organized café environment. The company, Great Performances, has been serving New York City for over four decades and is a leader in catering, events, and hospitality, known for its commitment to quality, sustainability, and genuine hospitality. They operate food services in various cultural institutions and are dedicated to building community and doing good through food.

Requirements

1–2 years of experience in a café, coffee shop, restaurant, or food service environment.
Experience operating a POS system and handling cash transactions.
Basic knowledge of food safety and sanitation practices.
Excellent customer service and interpersonal communication skills.
Ability to work in a fast-paced environment and multitask effectively.
Reliable, punctual, and detail-oriented.
Ability to work independently and as part of a team.
Basic understanding of inventory and stocking procedures.
Ability to lift and carry up to 30 pounds and stand for extended periods.
Ability to bend, reach, and perform repetitive tasks throughout the shift.
Must be able to provide valid documentation that you are legally eligible to work in the United States.

Nice To Haves

Flexible schedule, including early mornings, evenings, or weekends as needed.

Responsibilities

Welcome and assist guests in a warm, professional, and engaging manner.
Provide knowledgeable recommendations on menu items, beverages, and daily specials.
Deliver exceptional customer service while creating a positive dining experience.
Resolve guest questions or concerns promptly and professionally.
Prepare and serve coffee, tea, specialty beverages, and light café menu items.
Ensure food and beverages are presented according to company standards.
Replenish grab-and-go items, baked goods, beverages, and retail displays throughout the day.
Monitor product freshness and rotate inventory using FIFO (First In, First Out).
Accurately process cash, credit card, and digital transactions using the POS system.
Balance the cash drawer and follow all cash-handling procedures.
Maintain accurate transaction records throughout each shift.
Set up, stock, and maintain café stations before, during, and after service.
Keep dining areas, counters, beverage stations, and workspaces clean, organized, and fully stocked.
Assist with receiving deliveries, stocking inventory, and organizing storage areas.
Support opening and closing duties, including cleaning equipment and securing workstations.
Follow all NYC Department of Health regulations and food safety standards.
Maintain proper food temperatures, labeling, storage, and sanitation procedures.
Ensure a safe, clean, and organized work environment at all times.
Collaborate with café, culinary, and management teams to ensure smooth daily operations.
Assist coworkers during busy service periods.
Support special events and catering operations as needed.