Cafe Attendant
Young Mens Christian Association Of South Hampton•Norfolk, VA
•Onsite
About The Position
The Café Attendant supports the daily operations of The Block, Community Café by providing excellent customer service, preparing food and beverages, and maintaining a clean and welcoming environment for members and guests. In this role, the Café Attendant assists with café operations while helping create a positive environment for teens participating in the café workforce development program. The attendant models professionalism, teamwork, and YMCA core values while supporting teens in learning basic job skills and customer service practices.
Requirements
- Must be at least 18 years of age
- High school diploma or equivalent preferred
- Experience in food service, hospitality, or customer service preferred
- ServSafe or Food Manager Certification (or willingness to obtain)
- CPR/First Aid certifications required within 30 days of hire, provided by the YMCA
- Completes all pre-employment requirements, including background checks
- Adequate speaking, hearing, and writing skills appropriate for interacting with teens and community members
- Ability to build positive, authentic relationships with people from diverse backgrounds
Responsibilities
- Prepare and serve food and beverages according to café standards
- Operate the point-of-sale system and process cash and card transactions
- Assist with opening and closing procedures as assigned
- Maintain the cleanliness of the café workspace, equipment, and dining areas
- Restock supplies, food items, and beverages as needed
- Follow food safety and sanitation guidelines at all times
- Provide friendly and welcoming service to YMCA members and guests
- Answer questions about menu items and café offerings
- Address customer concerns or refer issues to leadership when necessary
- Promote a positive and inclusive environment for all visitors
- Assist in supporting teens participating in café operations
- Model positive workplace behaviors such as teamwork, communication, and responsibility
- Encourage teens as they learn basic job skills and customer service practices
- Help create a safe and supportive environment where teens feel welcomed and valued
- Follow YMCA safety policies and procedures
- Maintain food safety standards and sanitation practices
- Ensure the café environment remains clean, organized, and safe for staff and guests
Benefits
- Employer-funded retirement contribution equal to 12% of eligible compensation
- Health and welfare benefits
- Paid time off
- Other YMCA benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
