Cafe Aide

Jackson County Memorial Hospital Authority•Altus, OK

9d•Onsite

About The Position

The Café Aide is responsible for the operation of the hospital cafe, serving employees and guests daily. This role involves food preparation, serving, replenishing food items, wares, and supplies. Responsibilities include handling cash transactions using a standard cash register, providing hospitality, and performing sanitation duties. The position also entails performing other food service duties as assigned by the Supervisor, Clinical Dietitian, or Director of Food & Nutrition Services.

Requirements

Meets dress code standards; appearance is neat and clean.
Completes annual education requirements.
Maintains regulatory requirements.
Wears identification as required.
Attends Department meetings/in-services and other hospital meetings, as appropriate.
Actively participates in the Department’s Continuous Quality Improvement (CQI) activities.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the Department.
Follows and strives to reach Destination 10 standards (picture of standards, standardized garnishes, and policies and procedures).
Utilizes the Destination 10 motto’s (Attitude of Gratitude, Work Smarter Not Harder, Food Service is Showbiz, and Food Quality and Service is Job One).
Engages in teamwork and works well with other employees.
Approaches situations in a positive manner (is not defensive, defiant, belligerent, disruptive, or argumentative).
Helps maintain a positive working relationship between all other departments.
High school diploma or its equivalent preferred.
Prior foodservice and/or nutrition related field experience preferred.
Must pass the Food & Nutrition Ability Test with 80% or greater as given by the Human Resources Department.
Demonstrated through prior work experience, the characteristics of steady attendance and punctuality preferred.
Must be able to read and communicate effectively in English.
Near visual & hearing acuity required to perform essential duties of position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Nice To Haves

High school diploma or its equivalent preferred.
Prior foodservice and/or nutrition related field experience preferred.
Demonstrated through prior work experience, the characteristics of steady attendance and punctuality preferred.

Responsibilities

Ensures all condiments are available for customers, including cut-up lemons.
Prepares and maintains fresh coffee, fountain beverages, and tea during the shift.
Collaborates with the Food Production Supervisor to improve cash register and money handling tasks.
Sets up the cold plate with appropriate desserts, beverages, and condiments.
Ensures all tables are set up with sugar, salt, and pepper shakers, and are cleaned frequently.
Stocks plates, bowls, cups, and serving utensils properly throughout the shift.
Prepares menu information for meals, ensuring special items are separately labeled.
Restocks all cafe items according to the stocking list before the end of the shift and as needed during the shift.
Portions food items to customers properly and consistently.
Knows the prices of all foods served, including combination specials.
Notifies cooking staff when food items fall below 50% and when an item is removed from the warmer.
Maintains proper coverage of the cafe food line at all times.
Consistently provides courteous and helpful service to all customers.
Professionally resolves customer issues to retain business and notifies the supervisor for assistance when needed.
Operates the cash register, credit card machine, and employee badge machine accurately.
Accurately counts money with a supervisor, completing the cashier's return slip and money bags.
Completes all voids per policy.
Keeps keys secure throughout the shift and locks the cash register when away from the café.
Offers receipts to visitors and counts money back to the customer to ensure accuracy.
Mops and/or wipes up spills in the cafe immediately, contacting the supervisor to arrange for EVS for larger spills.
Stocks items using proper First In, First Out rotation.
Completes assigned cleaning duties, marks them off, and obtains supervisor signature.
Assists other employees with cleaning duties to ensure the cafe and kitchen are clean and sanitized.
Practices sanitation techniques in all aspects of foodservice and actively participates in the HACCP Program.
Performs other duties as assigned by the supervisor.
Successfully passes the competency skills assessment.