CAFÉ ARTISAN - 1st Posting

Menominee Casino Resort•Town of Menominee, WI

3h•Onsite

About The Position

Responsible for providing dining service to all customers in an efficient, courteous and professional manner displaying a high standard of customer service.

Requirements

Must be able to perform each essential duty satisfactorily.
Shall have an acceptable work history and/or exceptional previous work record.
Shall have pleasing personality and the ability to interact with the public in a congenial manner.
Candidate must be of good integrity, honest and trustworthy.
Must be able to work odd hours, which includes weekends, holidays and evenings.
Must be at least 18 years of age or older.
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear.
Frequently required to stand and walk.
Frequently required to lift up to 25 lb.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
No person shall be eligible for employment at Menominee Casino Resort/Thunderbird Complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years. A crime of any kind related to gambling in the immediately preceding two years. A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years.

Nice To Haves

Preference given to qualified Menominee or other Native American applicants.
Previous food server experience preferred.

Responsibilities

Promptly and courteously greet guests and make them feel welcome.
Handle complaints and problems with tact and/or call for assistance from the Autumn Leaf Cafe Supervisor, FIR Food & Beverage Manager, Sous Chef, Security or Floor Manager if others are unavailable.
Answer the telephone and customer inquiries in a respectful and professional manner.
Prepare and serve food in accordance with sanitation and health guidelines.
Ensure completion of assigned duties in accordance with sanitation and health guidelines, while maintaining quality standards.
Be prompt, cheerful, and courteous to customers always.
Work closely with the Café Supervisor regarding all problems, concerns and needs of the Autumn leaf Café.
Set up, clean and maintain a safe and healthy environment keeping the kitchen and food service area clean, wearing hairnets or hair restraints, plastic gloves while handling food, slip resistant shoes, chef coats and required badge while preparing and maintaining a quality product.
Clean the dining area and collect trays from the dining area. Wash and sanitize trays after each use.
Collect money for snacks, serve snacks and make change for guests.
Count bank to ensure accuracy and fill out bank record.
Be responsible for keeping a safe and clean environment of the Cafe.
Perform all other duties as needed.