CAD Coordinator
About The Position
At CESO, a CAD Coordinator supports the CAD Manager in maintaining and enforcing CAD standards, managing drawing resources, and providing technical support to design staff across a multi-discipline firm of 500+ employees. This position is primarily focused on two core areas: upholding the integrity of the company's CAD environment through standards management and file organization and serving as the primary point of contact for CAD-related helpdesk support. This position requires technical proficiency, a detail-oriented mindset, and a commitment to delivering consistent and reliable support to project teams across all disciplines.
Requirements
- Minimum of 3–5 years of hands-on experience in a CAD production or support role within an AEC environment is required.
- Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.
- Proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory.
- Working knowledge of Windows operating systems, network file systems, and CAD-specific hardware troubleshooting.
- Ability to perform multiple tasks concurrently and respond to technical support situations effectively.
Nice To Haves
- Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.
- Prior experience in a technical support or helpdesk capacity is strongly preferred.
- Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.
- Revit, or MicroStation knowledge is a plus.
- Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.
Responsibilities
- Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
- Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
- Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
- Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
- Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
- Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
- Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
- Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
- Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
- Perform other duties as assigned.
Benefits
- Flexible and Hybrid Work Schedule
- Paid Time Off – Credited to You 100% Upfront
- 401K with a Company Match
- Rewards and Recognition Program
- Training and Development to Foster Professional Growth
- Paid Holidays
- Medical / Dental / Vision Coverage
- Welcome Box
- Casual Dress Code
- Reimbursement for Professional Licenses
- Paid Time Off for Community Team Service Events
- Voluntary or Supplemental Short-Term / Long-Term Disability
- Employee Assistance Program
- Company Paid Bonding and Recovery
- Employee Events such as Lunches and Outings to Foster a Positive Work Environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
