Cabinet Service & Warranty Technician

Tharp Cabinet Company•Loveland, CO

21h•$19 - $26•Onsite

About The Position

The Cabinet Service & Warranty Technician is responsible for resolving cabinet quality and warranty issues after installation, ensuring every customer receives the finished product they were promised. Reporting to the Warranty Supervisor, this role travels to job sites and customer homes to diagnose problems, complete punch list items, and perform repairs, finish restoration, and touch-up work using general woodworking and finishing skills.

Requirements

Familiarity with different types of wood, stains, paints, varnishes, and tools used for finishing
Knowledge of safety protocols and standards to ensure a safe working environment
Understanding of various cabinet finishing and installation techniques
Ability to notice and correct imperfections
Skills in mixing and matching colors to achieve the desired finish
Efficiency in managing time to complete tasks within deadlines
Effective communication skills to collaborate with team members
Ability to work well within a team to achieve common goals
Commitment to maintaining high standards of quality in all work
Valid driver's license and a safe driving record, with ability to travel to field/job sites as dispatched
Ability to work independently and manage a daily route with minimal supervision while representing the company professionally on-site
Passing a drug screen and background check is required for employment.

Responsibilities

Fix cabinet problems using general woodworking and cabinet installation skills
Work closely with the Customer Service and Warranty Supervisor to complete punch lists.
Work with contractors and customers to understand issues
Produce timely and detailed service reports utilizing provided reporting tools.
Operate vehicle in a safe manner
Fix problems using finish restoration and touch-up skills
Clean and maintain vehicle
Build positive relationships with customers.
Provide solutions to problems presented at the field installation site
Maintain a safe and quality-based effort for any products that are processed.
Develop skills and proficiency at assigned tasks.
Process work in a timely, quality-focused manner.
Display a basic understanding of the information contained in the cabinet layout drawings.
Perform other duties as assigned.