SEA Cabin Cleaning Supervisor

Swissport International AG•SeaTac, WA

About The Position

The Cabin Cleaning Supervisor efficiently and profitably manages and directs the Cabin Service Department, providing a quality product across a range of cleaning services to its customer base. The role oversees resource planning, aircraft-cleaning quality, staff performance, customer relationships, safety, records, and compliance with applicable procedures and security requirements. The supervisor is also responsible for station Quality, Health, Safety, and Environmental activities with the objective of reducing employee injuries and aircraft and equipment damage, and performs cleaning duties when required. The position requires flexible availability, including mornings, afternoons, weekends, and holidays, and the ability to work in inclement weather and under pressure. Swissport describes itself as a global aviation services provider offering ground handling, cargo handling, and passenger services. The company emphasizes its values of Show You Care, Do the Right Things, and Win as a Team, and its commitment to diversity, equal opportunity, and inclusion.

Requirements

Ability to read, write, and understand English.
Valid driver's license.
Ability to follow instructions and work safely within limited time frames.
Ability to work in inclement weather.
Ability to work under pressure.
Ability to work flexible hours, including mornings, afternoons, weekends, and holidays.
Present a smart, able attitude to customers through high standards in work practices.

Responsibilities

Plan resources, including appropriate scheduling, equipment, and supplies.
Maintain high-quality standards in aircraft-cleaning operations.
Maintain healthy business relationships with customers.
Regularly supervise and monitor staff performance and service quality.
Emphasize job safety, including correct equipment operation and housekeeping.
Ensure all records are maintained.
Ensure international garbage is handled properly as required by the company, carrier, and Department of Agriculture.
Comply with federal, state, municipal, airport authority, and carrier security requirements.
Perform cleaning duties when required.
Comply with Swissport SOPs and policies.
Manage station Quality, Health, Safety, and Environmental activities with the objective of reducing employee injuries and aircraft and equipment damage.
Perform other duties as assigned.