Cabana Host
Wilderness Resort•Sevierville, TN
•Onsite
About The Position
Cabana Host are responsible for greeting and assisting guests. A Cabana Host assists in making guests reservations and changes as needed. Cabana Host is responsible for supplying guests with fresh towels, water, take and filling guest’s food & beverage orders. While interacting with guest the Cabana Host must always maintain a professional decorum and appearance.
Requirements
- Ability to act independently with little supervision
- Knowledge of food and beverage menus, food preparation and presentation
- Efficiently handle multiple duties
- Requires a good understanding of company policies and procedures
- Ability to handle stressful situations
- Good attendance and punctual
- Exhibits professionalism
- Exhibits good grooming habits
- Wears the proper uniform
- Works efficiently
- Follows all resort and office policies and standard operating procedures
- Conducts themselves in a professional manner with a positive attitude
- Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
- Ability to print and speak simple sentences
- Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to apply common sense understanding to carry out simple one- or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
Nice To Haves
- ABC Serving Permit
- Yearly Responsible Serving Class
Responsibilities
- Greet all guests in professional and welcoming manner
- Escort guest to cabana
- When seating a party, inform guests of amenities and how to contact host
- Deliver all orders in timely manner
- Be aware of any special instructions, birthday, anniversaries….
- Return to cabana hut when finished. Someone should always be at stand to assist/answer any guest’s questions/concerns
- Report any guest or maintenance issues to supervisor immediately
- Maintain cabana hut and area around the hut clean and uncluttered
- Clean in and around all cabanas daily
- Thank all guests and inquire on their experience
- Report all complaints to management on duty
- All other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
