C-Suite Executive Assistant

LENBROOK SQUARE FOUNDATION INC•Brookhaven, GA
•Onsite

About The Position

The Executive Assistant serves as a trusted executive partner to the Chief Executive Officer (CEO), providing high-level administrative, organizational, and operational support so the CEO can focus on strategic leadership, governance, resident engagement, and organizational priorities. The position also supports other executive leadership team members as assigned by the CEO and coordinates among the CEO, executive leadership, Board members, residents, associates, and external stakeholders. The role requires exceptional organization, discretion, judgment, and the ability to anticipate needs, manage competing priorities, protect executive time, and represent Lenbrook professionally and warmly. Responsibilities include executive calendar and meeting coordination, preparation of correspondence and presentations, travel and expense administration, Board and governance support, executive leadership coordination, organizational project tracking, and administrative liaison work with the Residents Association and resident leadership groups. The Executive Assistant is expected to maintain strict confidentiality, exercise sound judgment, keep secure and organized records, and provide occasional early morning, evening, and special-event support to meet Board, resident, executive, and organizational needs. The position may also include other job-related duties as assigned.

Requirements

  • Minimum of 5 years of progressively responsible administrative experience, including significant experience supporting C-suite or senior executives.
  • Exceptional organizational, prioritization, and time-management skills, including the ability to manage competing priorities and follow commitments through completion.
  • Demonstrated ability to manage complex executive calendars and changing priorities.
  • Ability to anticipate the needs and priorities of the CEO and executive leadership and independently identify appropriate next steps.
  • Excellent written and verbal communication skills, with strong grammar, accuracy, attention to detail, and the ability to communicate professionally and diplomatically with diverse audiences.
  • Exceptional interpersonal skills, executive presence, diplomacy, and professionalism.
  • Ability to build and maintain trusted relationships with residents, families, Board members, executives, associates, community stakeholders, and external partners.
  • Exceptional discretion and sound judgment, with demonstrated ability to handle highly sensitive and confidential information.
  • Ability to remain composed, flexible, and solutions-oriented as priorities, schedules, and organizational needs change.
  • Strong initiative and problem-solving skills, including the ability to anticipate challenges and take appropriate action with limited supervision.
  • Responsiveness, professionalism, warmth, and a strong commitment to service excellence and the Lenbrook experience.
  • Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and other business technology.
  • Ability to responsibly use technology and AI-enabled productivity tools in accordance with Lenbrook confidentiality, privacy, and data-security expectations.
  • Ability to meet the physical requirements of the position, with or without reasonable accommodation, including remaining stationary for extended periods, moving throughout office and community areas, frequently using a computer, telephone, and standard office equipment, handling documents, occasionally bending, stooping, reaching, and retrieving or organizing materials, and occasionally lifting, carrying, pushing, or pulling up to 20 pounds.

Nice To Haves

  • Bachelor’s degree in business administration, communications, healthcare administration, nonprofit management, or a related field preferred.
  • Experience supporting a CEO, President, Board of Directors, or executive leadership team strongly preferred.
  • Experience in senior living, healthcare, hospitality, nonprofit organizations, or another highly service-oriented environment preferred.
  • Experience supporting Board governance activities is highly desirable.

Responsibilities

  • Provide comprehensive administrative support to the CEO, anticipating needs, deadlines, priorities, and appropriate next steps.
  • Manage complex and frequently changing executive calendars, including meetings, appointments, resident engagements, community events, Board activities, and external commitments.
  • Coordinate meeting logistics, agendas, materials, presentations, and follow-up activities.
  • Monitor executive commitments, action items, deadlines, and priorities and support timely follow-through.
  • Draft, edit, proofread, and format correspondence, reports, presentations, meeting materials, and other executive communications.
  • Prioritize incoming requests, correspondence, calls, and meeting invitations using sound judgment and discretion.
  • Coordinate executive travel, itineraries, registrations, expense reports, invoices, purchasing requests, and related administrative needs.
  • Support Board of Directors and Board committee meetings, including scheduling, materials, presentations, minutes, technology, and logistics.
  • Assist with preparing and timely distributing Board materials and maintain organized, confidential governance records.
  • Document Board decisions and action items as assigned and support appropriate follow-through.
  • Serve as an administrative liaison among the CEO, executive leadership team, Board members, residents, and Lenbrook departments.
  • Provide administrative support to designated executive leadership team members as assigned by the CEO.
  • Coordinate executive leadership meetings, retreats, planning sessions, resident forums, special events, and other leadership activities.
  • Track executive-level projects, strategic priorities, commitments, deadlines, and deliverables.
  • Assist with special projects and cross-functional organizational initiatives as directed.
  • Identify opportunities to improve executive-office processes, communication, organization, and effectiveness.
  • Serve as the administrative liaison to Lenbrook’s Residents Association and resident leadership groups.
  • Maintain current records of Resident Association officers, committee chairs, committee members, and applicable terms.
  • Coordinate orientation and onboarding for Resident Association leaders and committee members.
  • Support agendas, meeting preparation, communications, Town Halls, forums, resident leadership activities, and other community initiatives.
  • Interact professionally and warmly with residents, families, Board members, associates, and community partners; handle sensitive communications with discretion and direct matters requiring executive attention appropriately.
  • Represent Lenbrook’s mission, values, culture, and commitment to service excellence.
  • Maintain strict confidentiality, exercise sound judgment, escalate matters requiring executive attention, and maintain organized and secure executive and governance records.
  • Maintain flexibility to support Board meetings, resident events, executive commitments, and organizational needs, including occasional early morning, evening, and special-event support.
  • Perform other job-related duties as assigned.
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