C/S Family Service Assistant I
About The Position
The incumbent in this position is responsible for receiving and processing GPS electronic monitoring referrals for adjudicated and pre-trial youth active with the Division of Youth Rehabilitative Services. Daily tasks include but are not limited to: installation/removal/maintenance of electronic monitoring equipment, monitoring youth movement, data entry, record keeping, inventory processing, and troubleshooting electronic monitoring issues for Division staff. The incumbent may also perform other duties to assist Division of Youth Rehabilitative staff and management as needed. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Schedules appointments for clients and transports to required location (hospital, court, therapy session) provides coaching and assists client; provides support and encouragement to obtain desired outcome. Provides office and telephone coverage in absence of case manager and refers problem to appropriate party. Visits clients in a variety of environments such as home, school, observing behavior, and reporting to Case Manager. Prepares and maintains a variety of records and forms required by case manager to provide the necessary services to the client. Monitors behavior of child and parents on parental visits and insures safe interaction. May interview and obtain basic information from clients such as dates of birth or social security numbers of family members.
Requirements
- Coursework, training and/or work experience in health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.
Responsibilities
- Receiving and processing GPS electronic monitoring referrals for adjudicated and pre-trial youth active with the Division of Youth Rehabilitative Services.
- Installation/removal/maintenance of electronic monitoring equipment.
- Monitoring youth movement.
- Data entry.
- Record keeping.
- Inventory processing.
- Troubleshooting electronic monitoring issues for Division staff.
- Performing other duties to assist Division of Youth Rehabilitative staff and management as needed.
- Scheduling appointments for clients and transporting them to required locations (hospital, court, therapy session).
- Providing coaching and assistance to clients.
- Providing support and encouragement to clients to obtain desired outcomes.
- Providing office and telephone coverage in the absence of a case manager and referring problems to the appropriate party.
- Visiting clients in various environments such as home and school.
- Observing client behavior.
- Reporting observations to the Case Manager.
- Preparing and maintaining a variety of records and forms required by the case manager.
- Monitoring the behavior of children and parents during parental visits and ensuring safe interaction.
- Interviewing and obtaining basic information from clients such as dates of birth or social security numbers of family members.
Benefits
- This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
