C&EM Program Specialist (Peak & Capacity Mitigation)

FortisBCKelowna, BC
CA$81,300 - CA$95,600Hybrid

About The Position

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C. Position Overview Are you passionate about sustainability, energy efficiency, and creating programs that deliver meaningful environmental and customer outcomes? Reporting to the Conservation & Energy Management (C&EM) Program Manager, you will play a key role in shaping and delivering innovative conservation initiatives across residential, commercial, industrial, and low-income customer segments. You will oversee the full program lifecycle—from identifying opportunities and developing business cases to designing customer offerings, managing budgets, monitoring performance, and driving continuous improvement. This is a highly collaborative role that requires strong program management expertise, business acumen, and stakeholder engagement skills. You will work closely with internal teams, contractors, vendors, industry partners, municipalities, and regulatory stakeholders to ensure programs are effective, customer-focused, financially responsible, and aligned with FortisBC's conservation and climate objectives.

Requirements

  • A diploma in a related discipline, such as business, plus a minimum of three years of relevant experience with demonstrated success.
  • A proven track record in designing and delivering successful multi-stakeholder projects on time, budget and within scope.
  • Exceptional organizational, technical and analytical skills to support with measurement and verification activities and reporting.
  • A demonstrated ability to manage a team and to work independently to successfully execute projects.

Nice To Haves

  • A Project Management Professional or Certified Energy Manager designation is considered an asset.
  • Previous experience with delivering and communicating DSM programs and experience working in a regulated utility would be an asset.

Responsibilities

  • Oversee program operations, including application approvals, customer escalations, contractor management, invoice approval, and compliance requirements.
  • Identify opportunities for innovation, partnership development, and continuous improvement that maximize customer participation and energy savings.
  • Develop program frameworks, eligibility requirements, applications, contracts, communications materials, and implementation plans.
  • Lead the development, launch, and enhancement of peak and capacity mitigation programs and initiatives.
  • Manage program budgets, forecasts, performance metrics, reporting, and expenditure tracking to ensure effective use of resources.
  • Collaborate with internal stakeholders, contractors, vendors, and external partners to drive program awareness, participation, and successful delivery.
  • Lead procurement and vendor engagement activities, including Requests for Proposals (RFPs), contract administration, and performance oversight.
  • Support regulatory reporting, program evaluation, measurement and verification activities, and stakeholder presentations.
  • Provide leadership and guidance to team members while coordinating cross-functional efforts to achieve program goals and timelines.

Benefits

  • competitive salary and benefits package
  • life-long career development
  • encourage volunteerism
  • nourish the need to give back to your community
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