Buyer/Customer Service Rep
About The Position
Vallen is hiring a Buyer in Uniondale, New York. The position has a hybrid work environment and provides the opportunity to contribute to the company’s procurement operations and process development. The Buyer purchases stock and non-stock products, goods, and materials while ensuring they meet organizational standards for price, quality, timing, and supply reliability. The role involves forecasting and replenishment review, order placement and follow-up, vendor research and coordination, inventory management, and communication with customers and suppliers. The Buyer also supports cost savings and customer KPI reporting, follows Vallen and customer procedures, and maintains a professional and orderly worksite. The position may involve work in a manufacturing environment, computer and keyboard use, and overtime with little advance notice.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills.
- Computer skills and aptitude to learn ERP and inventory management applications.
- Mathematical aptitude for basic calculations.
- Ability to work independently as a self-starter.
- Strong attention to detail and accuracy, organizational skills, and execution skills.
- Proficiency with Microsoft Office products.
- Strong verbal and written communication skills.
Nice To Haves
- Bachelor’s degree in a related field, such as Business or Finance.
- One or more years of experience in procurement.
Responsibilities
- Perform procurement activities to meet customers’ current and anticipated demand in alignment with Vallen’s purchasing strategies.
- Review and approve assigned inventory forecasts and daily replenishment recommendations produced by inventory management or ERP applications.
- Assess existing orders and determine whether to expedite or de-expedite them for optimal delivery.
- Place purchase requisitions and vendor purchase orders.
- Research and assess vendors or requested items, and recommend options that meet specifications and customer quality, pricing, and delivery standards.
- Monitor the quality and timeliness of supplied products and materials; coordinate returns of damaged goods or replacement items as needed.
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory and coordinate other liquidation activities as required.
- Follow up with vendors on purchase order status to ensure timely delivery and communicate order status to customers.
- Communicate with vendors to resolve timeliness and product-quality problems.
- Maintain and cultivate relationships with suppliers, vendors, and assigned customers.
- Research and resolve accounts payable nonconformance with suppliers.
- Identify and document customer cost-saving opportunities.
- Produce customer KPI measurement data.
- Follow Vallen and customer Standard Operating Procedures.
- Adhere to LEAN operating practices and keep the worksite professional, clean, and neat.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance with coverage options for individuals, spouses, children, and families.
- 401(k) with a discretionary company match of $0.50 per $1.00 contributed, up to 6% of pay (U.S. positions only).
- Employer-paid basic life insurance for employees, spouses, and dependents.
- Employer-paid short-term and long-term disability benefits and parental leave.
- Health care and dependent care flexible spending accounts.
- Paid vacation and sick time, based on seniority.
- Eight scheduled holidays and two floating holidays.
- Employee Assistance Program.
- Employee Resource Groups for networking and team building.
- Tuition reimbursement program.
- Employee referral program.
- Safety shoe and safety glasses reimbursement, based on position.
- Employee discounts through BenefitHub.
- Advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
