Cascade Dining Room Busser

Timberline•Government Camp, OR

About The Position

The Busser works in the Cascade Dining Room, the flagship restaurant of the historic Timberline Lodge, which serves fresh cuisine made with locally sourced ingredients and features seasonal menus, an award-winning wine program, and a glacier-fed microbrewery. The role supports guests’ dining experiences by greeting and seating guests, clearing and resetting tables, refilling water, and performing stocking and side work. The Busser also assists bartenders, servers, cooks, and hosts as needed while maintaining sanitary and safe work practices.

Requirements

  • Have a service-oriented personality.
  • Be detail-oriented and able to set and meet high customer service standards.
  • Use proper etiquette when conversing with guests.
  • Have detailed knowledge of menu offerings, sections, and tables.
  • Be proficient in upselling products and services.
  • Know and follow proper service and reservation procedures.
  • Hold a valid OLCC permit and Oregon Food Handlers permit.
  • Be able to work weekends, holidays, and nights.
  • Be able to lift 50 pounds.
  • Be flexible and capable of bending, twisting, and kneeling.
  • Be able to work in tight spaces with balance and poise.
  • Be able to stand and walk on feet for up to 8–10 hours at a time.
  • Be able to keep up with the pace and demands of the department.
  • Be able to work a 40-hour week as business levels require.

Responsibilities

  • Greet and seat guests as needed.
  • Clear and reset tables, refill water, and pre-bus tables.
  • Perform side work and stocking tasks.
  • Maintain a sanitary work environment in accordance with health department codes.
  • Deliver soiled dishes properly to the kitchen.
  • Dispose of trash properly and deliver linen to the loading dock.
  • Restock for the next shift.
  • Set up and tear down bus stations.
  • Assist bartenders, servers, cooks, and hosts as needed.
  • Participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards and incidents, and promoting a healthy workplace.
  • Practice stewardship of RLK and Company facilities and environments, including reducing, reusing, and recycling when possible.
  • Maintain regular and reliable attendance.
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