Busser

Phelan Family Brands • Fort Myers, FL

21d

About The Position

Phelan Family Brands, a family-owned and locally operated restaurant group, is seeking a Busser. The role helps maintain a clean and organized dining environment, assists servers, and contributes to a pleasant guest experience through attentive service and efficient table upkeep.

Bussers quickly and carefully clear and reset tables, take used plates, utensils, and drinkware to the kitchen, and interact regularly with guests. They may also serve as food runners, refill guests’ non-alcoholic drinks, restock dining-room supplies, and communicate guest needs or concerns to servers, bartenders, or a manager. The position calls for a friendly, outgoing approach, attention to food safety, a positive attitude, and the ability to work at a quick pace.

Requirements

• Ability to quickly clean and reset tables according to company standards.
• Working knowledge of and consistent focus on food safety standards.
• Outgoing, friendly personality and excellent communication skills.
• Ability to safely carry and balance several plates of food at one time at a good pace when working as a food runner.
• Ability to clearly communicate with guests and with servers, bartenders, or a manager about guest requests, concerns, or problems.
• Ability to refill non-alcoholic drinks and communicate guest food or beverage requests to servers.
• Consistently positive attitude, ability to handle stress well, quick pace, and desire to have fun at work.
• Passion for high standards and ability to provide best-in-class service.

Responsibilities

• Quickly clean and reset dirty tables according to company standards, while tracking which tables are clean, dirty, or occupied.
• Pre-bus and bus tables as needed, including sweeping the floor.
• Take used plates, utensils, and drinkware to the kitchen for washing.
• Assist servers and interact with guests throughout their dining experience, attending to needs that may have been missed.
• Refill guests’ non-alcoholic drinks and communicate requests for food or beverages to servers.
• Communicate guest concerns or problems to servers, bartenders, or a manager, including long ticket times or incorrect or undesirable food items.
• Restock utensils, napkins, condiments, and other dining-room supplies.
• When utilized as a food runner, safely carry and balance several plates and correctly deliver food and beverage items to guests.
• Approach tables warmly and help provide high-standard service and a pleasant dining experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed