MJSH- Busser

IHG•Chicago, IL

35d•$14 - $15•Onsite

About The Position

Under the general guidance of the Manager of the Michael Jordan Steak House, responsible for assisting Servers, Bartenders and Host in providing efficient and courteous Food & Beverage service to all guests.

Requirements

Must be able to speak and understand English
High School diploma or equivalent
Food Hygiene awareness and at least basic training.
Ability to communicate in English with guests.
Ability to compute basic mathematical calculations.
Ability to provide legible written communication.
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize, organize and follow through.
Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
Ability to work under pressure
Ability to work an 8-hr shift in all types of conditions pertinent to the job.
Ability to work with all products and equipment prescribed.
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team.
Ability & willingness to perform job tasks according to established standards.

Nice To Haves

Food Hygiene certificate.
First aid awareness.
Possess a friendly, upbeat & outgoing personality.

Responsibilities

Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
Maintain constant flow of communication with and to the team.
Sets up tables according to standard
Removes dirty dishes from tables
Sorts and exchanges soiled linen.
Welcomes, greets and seats all guest when needed
Ability to listen and follow up to all guest requests
Cleans and replenishes guest supplies.
Restocks stations throughout the day as needed
Prepares bread station in the pantry (AM) or outside (PM).
Polishes glassware, chinaware, cutlery, etc.
Assist with the service when possible and/or as needed.
After each meal clean properly the station and floor as needed.
Replenish cupboards with tablecloths, silverware, glasses etc.
Restock coffee station with cups and clean it after each shift.
Performs related duties and special projects as assigned.
Assists in maintaining the cleanliness of the restaurant in all areas.
Communicates politely and display courtesy to guests.
Communicates to his/her manager any difficulties, guest comment and other relevant information.
Establishes and maintains effective employee working relationships.
Attends and participates in daily briefings and other meetings as scheduled.
Attends and participates in training sessions as scheduled.
Implements the hotel and department regulations, policies and procedures including but not limited to: House Rules and Regulation, Health and Safety, Grooming, Quality, Service, Hygiene and Cleanliness.
Perform other duties, tasks and special projects as assigned.