Busser

Boyne Resorts•Newry, ME

About The Position

Join the Sunday River Food and Beverage team as a front-of-house, guest-facing Busser. The role supports restaurant and bar operations by keeping service areas clean, sanitized, stocked, and ready for guests. It includes direct customer contact and requires a professional manner and composure during busy or pressured situations. Shifts may be during the day or at night depending on outlet hours, and include weekends and holidays. Additional time may be needed during exceptionally busy periods, such as Christmas week and President's week. Full-time and part-time positions are available.

Requirements

  • Must be at least 16 years old.
  • Must be comfortable in a group setting and communicate effectively with guests on a daily basis.
  • Must be able to walk and stand for more than 8 hours a day and lift, push, and pull more than 50 pounds.
  • Must present a professional manner and maintain composure in pressure situations.
  • Ability to converse with customers is essential.

Nice To Haves

  • Previous experience is preferred; training may be provided to the right person.

Responsibilities

  • Set up, stock, tear down, and maintain cleanliness and sanitation of assigned service areas and front-of-house restaurant areas.
  • Keep floors, chairs, and tables clean; pre-bus and bus tables; and reset tables.
  • Assist servers and bartenders by restocking service areas, stocking ice, and polishing and restocking glassware and silverware.
  • Keep service and bar areas stocked with condiments, paper goods, beverages, and other supplies.
  • Sweep or mop the line or service area as directed by the supervisor on duty.
  • Assist in the dish area during periods of high volume when required.
  • Assist with food running during periods of high volume when required.
  • Complete opening and closing shift duties and side work assigned by the MOD, FOH supervisor, or Lead Server.
  • Communicate guest concerns or complaints to the Manager.
  • Report front-of-house maintenance and repair needs to the MOD to help keep the bar and dining room presentable and operational.
  • Inform guests about other mountain restaurants and area activities, and answer general resort questions.
  • Operate the front of house in accordance with the Boyne Brand Standard Audit guidelines.
  • Assist outside the assigned outlet when required during periods of high resort volume.

Benefits

  • Free ski pass and access to other Boyne Resorts.
  • Resort discounts on dining, retail, lodging, and spa.
  • Eligibility for affordable team member housing for full-time team members.
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