Busser

Miller's Ale House•Homestead, FL

19d

About The Position

The Busser helps create a welcoming, clean, and comfortable dining experience for guests. Working with servers, hosts, and other team members, the Busser supports guest service throughout the visit, maintains tables and work areas, and helps ensure that the restaurant is ready for incoming guests and the next shift. The role requires following company service, food-handling, safety, sanitation, and time-recording standards.

Requirements

Be at least 18 years of age, unless otherwise dictated by state law.
Possess communication skills and the ability to work independently and with a team.
Be able to multitask and work in a fast-paced environment.
Be able to perform the essential job functions with or without reasonable accommodation.

Responsibilities

Arrive on time as scheduled and ready to work.
Follow company policies, including time-recording requirements and end-of-shift task prompts.
Interact with guests according to service standards and provide a high level of customer service.
Work with team members to fulfill guest needs and requests promptly and satisfactorily.
Assist the host or hostess with greeting and seating guests.
Assist servers with preparing and delivering non-alcoholic beverages and providing refills.
Run food to and from guests while following proper food-handling guidelines.
Acknowledge guests in a friendly manner when they come within five feet.
Respond promptly to guest requests and inquiries.
Assist servers with table quality check-backs to ensure guest satisfaction.
Clean tables and spills during guests’ visits.
Pre-bus dishware as guests finish eating and remove remaining plates and glassware after they depart.
Reset tables promptly, including ensuring clean surfaces and proper silverware setup.
Collect bus tubs at Quality Assurance and server stations.
Empty restaurant trash cans.
Maintain proper food handling and sanitation in work areas.
Complete end-of-shift side work and leave work areas stocked and ready for the next shift.
Wash hands every 20 minutes during the shift and maintain clean, sanitized work areas.
Work with team members to follow company safety and sanitation protocols.
Support other Front of House functions as needed.
Communicate positively with team members and management and provide service throughout the shift.