Busser

Phelan Family Brands•Marco Island, FL

22d

About The Position

Phelan Family Brands is a family-owned and locally operated restaurant group that seeks team members and offers a top-notch work environment and room for growth. The Busser maintains a clean and organized dining environment, assists servers, and helps ensure guests have a pleasant dining experience. The role involves quickly and carefully clearing and resetting tables, taking used plates, utensils, and drinkware to the kitchen, and interacting with guests throughout their visit. Bussers may also serve as food runners and help with guest requests, dining-room supplies, and service concerns.

Requirements

Outgoing, friendly personality and excellent communication skills.
Ability to quickly clean and reset tables according to company standards.
Working knowledge of and consistent focus on food safety standards.
Ability to safely carry and balance several plates of food at one time at a good pace.
Ability to communicate clearly with guests, servers, bartenders, and managers about requests, concerns, or problems.
Ability to refill non-alcoholic drinks and restock dining-room supplies.
Consistently positive attitude, ability to handle stress, and willingness to maintain a quick pace.
Passion for high standards and providing excellent service.

Responsibilities

Quickly clean and reset tables according to company standards, keeping track of which tables are clean, dirty, or occupied.
Pre-bus and bus tables as needed, including sweeping the floor.
Take used plates, utensils, and drinkware to the kitchen for washing.
Maintain a consistent focus on food safety standards.
Interact warmly and regularly with seated guests, attend to their needs, and help create regular customers.
Safely carry and balance multiple plates when assisting as a food runner, and correctly deliver food and beverage items to guests.
Refill guests’ non-alcoholic drinks and communicate requests for food or beverages to servers.
Communicate guest concerns or problems to guests, servers, bartenders, or a manager, including long ticket times and incorrect or undesirable food items.
Restock utensils, napkins, condiments, and other dining-room supplies.
Provide high-standard, best-in-class service while maintaining a positive attitude and quick pace.