Busser

The Cheesecake Factory • Franklin, TN

19d • Onsite

About The Position

As a Busser, you help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, you clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for throughout their visit. The role also involves dining-area maintenance, station setup and breakdown, stocking, sanitation, and clear communication with the front-of-house team.

Requirements

• Be at least 18 years old.
• Be able to lift up to 50 pounds and stand for extended periods, with continuous bending, reaching, and twisting.
• Be dependable, reliable, punctual, and dedicated to guest satisfaction.
• Be a team player with strong communication and guest service skills.
• Be organized, adaptable, and able to multitask effectively.
• Work well under pressure with a positive, patient attitude.

Nice To Haves

• Previous restaurant, hospitality, or food service industry experience.
• Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

• Clear tables promptly and carefully, removing dishes, glassware, and cutlery.
• Reset tables with clean silverware and plateware while maintaining consistent presentation.
• Provide friendly, attentive service to create a welcoming guest experience.
• Support servers and bartenders with pre-bussing, beverage refills, and guest requests.
• Maintain dining areas, including sweeping and mopping floors as needed.
• Complete station setup and breakdown, stocking duties, and closing tasks while ensuring cleanliness and sanitation.
• Sort and pre-sort dishware and utensils to support efficient operations.
• Follow instructions accurately and take ownership of assigned tasks.
• Work efficiently and consistently in a fast-paced environment.
• Communicate clearly and accurately with the front-of-house team.

Benefits

• Flexible scheduling with full-time or part-time opportunities.
• Access to up to 50% of earned wages the next day, with exclusions.
• 50% off shift meals and a 25% discount when dining with friends and family.
• Paid vacation and sick time.
• Medical, dental, vision, and prescription coverage options.
• Medical coverage starting as low as $12 per pay period.
• Virtual care and no-cost online mental health services.
• World-class training and career advancement opportunities.
• No-cost GED or Associate Degree programs.
• Discounts on cell phones, gyms, movies, and theme parks.
• Employee recognition and appreciation awards.
• HELP Fund hardship and emergency assistance program.
• Opportunities to participate in community and charity events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed