Busser

Le Meridien & Sheraton Charlotte Hotels•Charlotte, NC

18d

About The Position

The Busser joins the food and beverage team at the Le Meridien | Sheraton Charlotte Hotel and helps ensure event guests are well taken care of. The role supports dining-room service by clearing and resetting tables, replenishing supplies, assisting with food and beverage service, maintaining service equipment, and responding to reasonable guest requests. The position also requires compliance with health and safety regulations, company policies, and licensing laws.

Requirements

Proven working experience in a relevant field.
Ability to work independently and remain motivated.
Helpful customer-service approach.
Comprehensive knowledge of English to communicate effectively with guests, associates, and vendors.
Professionalism, speed, and attention to detail.

Responsibilities

Carry dirty dishes from the dining room to the kitchen.
Replace soiled table linen and set tables with silverware and glassware, including polishing silver and wiping spotted glasses.
Roll silverware into napkins for table service presentation.
Replenish clean linens, silverware, glassware, and dishes in the dining room.
Supply the service bar with food such as soups, salads, and desserts.
Serve ice water and butter to guests.
Clean and polish glass shelves and service-bar doors, along with equipment such as coffee urns and cream and milk dispensers.
Run errands or deliver food orders to offices.
Comply with health and safety regulations, company policies, and licensing laws.
Maintain equipment in good condition.
Report shortages, damages, or security issues.
Handle reasonable guest complaints and requests, and inform others when required.