Busser

Happy Does Nashville•Nashville, TN

13d•Onsite

About The Position

The Busser is responsible for cleaning and resetting tables, ensuring the restaurant is stocked with clean service items, supporting servers, and maintaining the overall cleanliness of the restaurant and server stations. This role requires maintaining a positive and energetic demeanor, strong communication skills for guest interaction, and dependable conduct. The Busser plays a key role in providing exemplary guest service and ensuring the smooth operation of the dining area.

Requirements

Knowledge of Teamwork and Toast POS system
Ability to read, write and speak the English language to interact with guests, the public, and coworkers
Proficient verbal communication skills
Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
Strong interpersonal skills to provide overall guest satisfaction
Must have strong knowledge of food menus
Must have the ability to carry multiple plates at one time sometimes using a large tray and tray jack
Knowledge of proper food handling requirements
Knowledge of bar and kitchen items
Basic mathematical skills
Knowledge of daily maintenance and cleaning of venue
Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.
High School Diploma or GED equivalent optional
Minimum of one year’s experience in a fast-paced restaurant/bar
Must be at least 18 years old.

Nice To Haves

ServSafe Certification
ABC Server Permit
CPR certification and/or First Aid training preferred
Additional language skills preferred

Responsibilities

Maintain a positive, high, well-balanced energy level throughout the entire shift
Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
Provide exemplary guest service on a consistent basis
Complete any and all assigned cleaning duties, including stocking and organization
Perform all assigned side-work quickly and efficiently
Properly set up and break down stations before and after operating hours
Clean and reset tables after guests leave the restaurant
Remove dirty utensils and replenish, as needed
Ensure the restaurant is stocked with clean silverware, plates, and glassware
Keep service stations clean
Take out trash
Bring bus tubs back to the kitchen when they are full
Move tables, chairs, and furniture to accommodate guests as needed