ROOF Busser - PT

DREAMWEAVER HOTELS LLC•Chicago, IL

1d•Onsite

About The Position

ROOF on theWit is one of Chicago's premier rooftop destinations, offering elevated cocktails, dynamic entertainment, stunning skyline views, and exceptional hospitality. As part of theWit Chicago, a Hilton Hotel, our team is committed to creating unforgettable guest experiences through attentive service, energy, and teamwork. We are seeking hospitality professionals who thrive in a fast-paced, high-energy environment and are passionate about delivering outstanding service with personality, professionalism, and style. The Busser is responsible for supporting front-of-house operations by assisting servers, delivering food, maintaining dining areas, and ensuring guests receive attentive and seamless service. This position plays an important role in upholding the elevated dining standards and guest experience associated with the Roof @ theWit hotel.

Requirements

Minimum of 1–3 years of experience in a high-volume restaurant or hospitality environment preferred
TIPS and ServSafe certifications required
Fluent English communication skills with a professional and polished demeanor
Strong organizational skills and attention to detail
Ability to set and clear tables efficiently without breakage
Ability to lift and carry up to 30 pounds
Team-oriented mindset with the ability to work efficiently under pressure
Must maintain professional appearance and proper uniform standards at all times
Flexibility to work evenings, weekends, holidays, and varying shifts in a 24/7 hotel environment
Must be available on Fridays, Saturdays & Sundays
Regular and reliable attendance required

Nice To Haves

Passion for hospitality and guest service excellence
Positive attitude and strong work ethic
Individuals who are imaginative, inspired, and guest-focused
Commitment to teamwork and creating memorable dining experiences
Ability to adapt and thrive in an energetic downtown Chicago restaurant environment

Responsibilities

Assist servers with food and beverage service in a professional, organized, and timely manner
Run food and carry trays safely and efficiently throughout the restaurant
Clear, clean, and reset tables according to restaurant standards
Provide water and beverage service while maintaining attentive table service
Complete opening, closing, and side work duties as assigned
Maintain cleanliness, sanitation, and health code standards throughout the outlet
Support a collaborative “Whatever It Takes” team culture
Deliver exceptional guest service aligned with Four Diamond hospitality standards
Communicate effectively with kitchen and front-of-house team members to ensure smooth operations
Maintain composure and professionalism in a high-volume restaurant environment

Benefits

Medical Plans: Choice of three plans to meet your healthcare needs.
Dental Plans: Two options for dental coverage.
Vision Insurance: Coverage for routine eye care and eyewear.
Paid Time Off (PTO): To support work-life balance.
Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
401(k) Retirement Plan: Plan for your future with employer contributions.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
Commuter Benefits: Save on transit and parking expenses.
Pet Insurance: Options to support your furry family members.
Travel discounts and employee room rates worldwide
Career growth and training opportunities
Access to wellness programs and employee appreciation events