Busser

The Cheesecake Factory•Schaumburg, IL

73d

About The Position

Bussers help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, the Busser works efficiently to clear and reset tables and supports servers, bartenders, and hosts so guests feel welcomed and cared for throughout their visit. The role also includes maintaining dining areas, completing station setup and breakdown, stocking, and closing tasks while following cleanliness and sanitation standards.

Requirements

Must be at least 18 years old.
Ability to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
Demonstrated commitment to providing a friendly and positive guest experience.
Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
Team player with strong communication and guest service skills.
Organized and adaptable, with the ability to multitask effectively.
Ability to work well under pressure with a positive, patient attitude.

Nice To Haves

Previous restaurant, hospitality, or food service industry experience.
Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
Reset tables with clean silverware and plateware, maintaining a consistent presentation.
Provide friendly, attentive service to create a welcoming guest experience.
Support servers and bartenders with pre-bussing, beverage refills, and guest requests.
Maintain dining areas, including sweeping and mopping floors as needed.
Complete station setup and breakdown, stocking duties, and closing tasks while ensuring cleanliness and sanitation.
Sort and pre-sort dishware and utensils to support efficient operations.
Follow instructions accurately and take ownership of assigned tasks.
Work efficiently with speed and consistency in a fast-paced environment.
Communicate clearly and accurately with the front-of-house team.

Benefits

Flexible scheduling with full-time or part-time opportunities.
Access to up to 50% of earned wages the next day, subject to exclusions.
50% off shift meals and a 25% discount when dining with friends and family.
Paid vacation and sick time.
Medical, dental, vision, and prescription coverage options.
Medical coverage starting as low as $12 per pay period.
Virtual care and no-cost online mental health services.
World-class training for personal and professional growth.
Career advancement opportunities, with over half of managers promoted from within.
No-cost GED or associate degree programs.
Perks and discounts, including cell phone, gym, movie, and theme park savings.
Employee recognition and appreciation awards.
HELP Fund (Hardship and Emergency Lifeline Program).
Opportunities to give back through community and charity events.