Busser

Weyland Ventures•Louisville, KY

15d

About The Position

Mash up Food Hall is hiring a Busser to support front-of-house operations and provide guests with a positive dining experience. The role includes keeping floors, tables, and chairs clean and organized; helping service staff; resetting tables promptly; communicating with guests and coworkers; and completing opening, closing, and cleaning duties. The Busser also communicates guest needs and table status to the appropriate staff and supports the team as directed by management.

Requirements

Demonstrated knowledge of and ability to execute restaurant standards.
Positive attitude.
One year of restaurant bartending experience.
One year of customer service experience.

Nice To Haves

Restaurant experience preferred.

Responsibilities

Check front-of-house floors, tables, and chairs to ensure they are clean and organized.
Demonstrate genuine hospitality during guest interactions.
Assist service staff with refilling water and pre-bussing plates, glassware, and flatware.
Clean and reset tables promptly.
Attend pre-shift meetings to review and communicate service information, VIPs, and specials.
Clear dishes and glassware and refill beverages as needed.
Perform opening and closing responsibilities in a timely and detailed manner.
Answer guest questions about food preparation details and communicate specific guest needs to the kitchen.
Inform host staff of table status to support faster turn times and efficiency.
Communicate guest recovery situations effectively and document them for the MOD.
Perform basic cleaning tasks as needed or instructed by management.
Assist and support team members as necessary.
Perform other related duties as directed by the Bar Manager, FOH Managers, General Manager, or Corporate Office.
Maintain consistent productivity.
Perform other duties as assigned.