Busser

The Cheesecake Factory•Virginia Beach, VA

19d

About The Position

Bussers help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, they clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for. The role requires working quickly and consistently in a fast-paced environment while maintaining cleanliness, sanitation, and a positive guest experience.

Requirements

Previous restaurant, hospitality, or food service experience is preferred.
Must be at least 18 years old.
Ability to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
Demonstrated commitment to providing a friendly and positive guest experience.
Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
Strong teamwork, communication, and guest service skills.
Organized and adaptable, with the ability to multitask effectively.
Able to work under pressure with a positive, patient attitude.

Nice To Haves

Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
Reset tables with clean silverware and plateware while maintaining a consistent presentation.
Provide friendly, attentive service to guests.
Support servers and bartenders with pre-bussing, beverage refills, and guest requests.
Maintain dining areas, including sweeping and mopping floors as needed.
Set up and break down stations, stock supplies, and complete closing tasks while ensuring cleanliness and sanitation.
Sort and pre-sort dishware and utensils to support efficient operations.
Follow instructions accurately and take ownership of assigned work.
Work efficiently and consistently in a fast-paced environment.
Communicate clearly and accurately with the front-of-house team.

Benefits

Flexible scheduling, with full-time or part-time opportunities.
Access to up to 50% of earned wages the next day, subject to exclusions.
50% discount on shift meals and 25% discount when dining with friends and family.
Paid vacation and sick time.
Medical, dental, vision, and prescription coverage options.
Virtual care and no-cost online mental health services.
World-class training and career advancement opportunities.
No-cost GED or associate degree programs.
Discounts on cell phones, gym memberships, movies, and theme parks.
Employee recognition and appreciation awards.
Hardship and emergency assistance through the HELP Fund.
Opportunities to participate in community and charity events.