Busser

Hotel Equities Group, LLC•Little Rock, AR

28d•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Busser to join our team. If you're passionate about hospitality, enjoy working in a fast-paced environment, and take pride in creating positive guest experiences, we'd love to meet you. As a Busser, you'll play an important role in supporting restaurant operations, maintaining a clean and welcoming dining environment, and assisting our food and beverage team in delivering exceptional service. Job Purpose The Busser is responsible for maintaining a clean, organized, and welcoming dining environment by clearing and resetting tables, stocking service stations, and assisting food servers throughout meal service. This position supports the efficient flow of restaurant operations while helping ensure guests receive prompt, attentive, and exceptional service.

Requirements

High school diploma or equivalent preferred.
Previous restaurant, bussing, or hospitality experience preferred.
Basic knowledge of table settings, serviceware, and restaurant operations.
Strong customer service and communication skills.
Ability to understand and respond to guest requests and follow instructions.
Ability to work effectively in a fast-paced, team-oriented environment.
Strong attention to detail and commitment to cleanliness and organization.
Ability to safely lift and carry items weighing up to 50 pounds.
Ability to push or move loaded carts weighing up to 200 pounds.
Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.

Nice To Haves

A dependable, hardworking professional who takes pride in maintaining a clean and welcoming dining environment.
A service-minded team member who understands the importance of supporting exceptional guest experiences.
A proactive individual who anticipates the needs of servers, guests, and restaurant leadership.
Strong attention to detail and a commitment to cleanliness and efficiency.
A team player who communicates effectively and supports others during busy service periods.
Professionalism, accountability, and a positive attitude.
Experience with standard restaurant service equipment
Experience with beverage dispensers and soda systems
Experience with coffee machines and toasters
Experience with restaurant cleaning and sanitation equipment

Responsibilities

Promptly clear and reset tables, ensuring all serviceware is arranged according to restaurant standards.
Transport used dishes, glassware, and utensils from dining areas to designated dishwashing stations.
Assist food servers with food and beverage service to support a seamless dining experience.
Stock and replenish server stations with necessary supplies, serviceware, and condiments.
Maintain clean, organized, and fully stocked dining areas throughout service periods.
Complete assigned side work, including folding napkins, replenishing condiments, and preparing service stations.
Perform general cleaning tasks using approved cleaning products and procedures in accordance with health and sanitation standards.
Respond promptly to spills and other cleaning needs to maintain a safe and welcoming environment.
Assist with maintaining and organizing buffet areas when applicable.
Support restaurant operations by assisting with guest seating, special requests, and other service needs as directed.
Assist with answering telephones and taking room service orders when needed.
Follow all company, hotel brand, food safety, and sanitation requirements.
Maintain a friendly, professional, and courteous demeanor when interacting with guests and associates.
Perform other duties as assigned.