Busser

Amara at Paraiso•Miami, FL

21d

About The Position

The Busser supports restaurant operations by keeping dining and service areas clean, prepared, and efficient, and by assisting guests and service staff. The role reports to the General Manager and Restaurant Manager, and the shift ends once approved by the Manager on Duty (MOD). No previous restaurant experience is required. The position is hourly, non-exempt, and eligible for tip pooling.

Requirements

No previous restaurant experience is required.
Ability to read, speak, and interpret documents in English.
Ability to communicate clearly with managers, kitchen personnel, and dining-room personnel.
Ability to reach, bend, and stoop.
Ability to stand for long periods, up to 10 hours.
Ability to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
Exceptional grooming habits and the ability to maintain a clean uniform throughout the shift.
Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions and deal with problems involving several concrete variables in standardized situations.
Interpersonal skills including maintaining confidentiality, listening without interrupting, keeping emotions under control, remaining open to others' ideas, and trying new things.
Oral communication skills, including speaking clearly and persuasively, listening and seeking clarification, and responding well to questions.
Written communication skills, including writing clearly and informatively, editing for spelling and grammar, adapting writing style to needs, presenting numerical data effectively, and reading and interpreting written information.
Organizational support skills, including following policies and procedures, completing administrative tasks correctly and on time, supporting organizational goals and values, and respecting diversity.
Planning and organizing skills, including prioritizing and planning work, using time efficiently, setting goals and objectives, organizing or scheduling others and their tasks, and developing realistic action plans.
Professionalism, including tact, composure under pressure, respect and consideration for others, accepting responsibility, and following through on commitments.
Dependability, including following instructions and management direction, taking responsibility, keeping commitments, working long hours when necessary to reach goals, and completing tasks on time or notifying the appropriate person of an alternate plan.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

Obtain a service-area assignment at the beginning of each shift.
Greet guests promptly when they are seated and bring bread, butter, and water to the table.
Remove used tableware between courses and provide tableware for the next course.
Clear tables after guests leave.
Take soiled tableware to the dish room and unload, sort, and stack silverware, dishes, glassware, and other items in designated areas.
Clean tabletops, chairs, and booths between seatings; check and clean floors as needed; reset and arrange tabletops.
Inspect assigned restrooms every 30 minutes and clean them as needed.
Bag and haul trash to the dumpster at designated times.
Respond appropriately to guest requests and communicate requests to the server as needed.
Communicate with servers and the hostess to support efficient seating, table utilization, and customer service.
Assist servers with food delivery as needed, especially for large parties and during peak periods.
Thank guests as they leave.
Report to work on time and as scheduled.
Be available to fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
Understand that the shift ends once approved by the MOD.