Busser (45218)

M CROWD RESTAURANT GROUP•Plano, TX
•Onsite

About The Position

The Busser supports wait staff and bartenders to ensure smooth, efficient restaurant service and a positive guest experience. The role includes welcoming guests, serving water, salsa, and tortilla chips, clearing and resetting tables, maintaining clean service areas, and assisting servers as needed. The Busser must follow cleanliness and sanitation practices, maintain a safe and healthy work environment, and respond to guest requests appropriately. The position is based at Mi Cocina Lakeside in Plano, Texas.

Requirements

  • Must be at least 17 years old.
  • Must possess a valid Food Handlers Certification.
  • Must be authorized to work in the United States.
  • Strong customer service and interpersonal skills.
  • Basic knowledge of restaurant service procedures.
  • Understanding of cleanliness and sanitation standards.
  • Ability to multitask efficiently in a fast-paced environment.
  • Team-oriented attitude and willingness to assist coworkers.
  • Ability to clear, clean, and reset tables efficiently.
  • Ability to carry trays, dishes, and supplies safely.
  • Ability to stand and walk for extended periods throughout a shift.
  • Ability to reach, bend, stoop, lift, and carry up to 50 pounds or more.
  • Must wear protective clothing, gloves, shoes, or equipment and use safety apparatus where required.

Nice To Haves

  • Restaurant experience in a hospitality environment is preferred but not required.

Responsibilities

  • Obtain a service area assignment at the beginning of each shift.
  • Promptly greet guests as they are seated and provide chips and salsa.
  • Clear tables after guests leave.
  • Take soiled tableware to the dish room and unload, sort, and stack silverware, dishes, glassware, and other items in designated areas.
  • Promptly clean tabletops, chairs, and booths between seatings.
  • Check floors and bathrooms and clean them as required.
  • Respond promptly and appropriately to guest requests, communicating requests to the server as needed.
  • Assist servers with food delivery as needed, especially for large parties and during peak periods.
  • Maintain a clean and organized service area.
  • Thank guests as they leave.
  • Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or director.
  • Maintain a safe and healthy work environment, use required safety measures and protective equipment, and report safety concerns to a supervisor.
  • Wash and sanitize hands after specified activities, including handling trash or food prep, eating or drinking, using the bathroom, or touching one's face or hair.

Benefits

  • Flexible schedules
  • Competitive pay
  • Annual reviews with potential merit increases
  • Tuition assistance
  • Paid vacation
  • Health insurance
  • Company-provided shirts or chef coats at no cost
  • Paid training
  • Free employee meal during work
  • Dining discounts at company-owned restaurants
  • Annual employee appreciation event
  • Career development
  • Fast-track career path opportunities into management
  • Discounts on theme parks, movie theaters, live shows, and other items
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