Lafayette Restaurant Busser

B.F. Saul Company Hospitality Group•Washington, DC
•Onsite

About The Position

The Hay-Adams is a 5-star luxury hotel located in downtown Washington, D.C., offering refined accommodations and exceptional guest experiences. The hotel is situated with views of Lafayette Park and the White House. The Busser position is responsible for providing excellent guest service, ensuring an outstanding dining experience, and anticipating guest needs. This role involves assisting with cleaning and resetting tables, maintaining the cleanliness of restaurant common areas, and supplying the restaurant with necessary service equipment.

Requirements

  • High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Good working knowledge of the English language.
  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to guests and employees.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s.
  • Ability to perform calculations using units of American money, weight measurements, volume, and distance.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
  • Occasionally required to stoop, kneel, crouch, or crawl.
  • Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

Responsibilities

  • Set up and stock assigned work area according to Hotel service standards and procedures.
  • Inspect stations for proper set-up and appearance.
  • Assist in clearing and resetting tables.
  • Assist in serving coffee, tea, water, bread, butter, and other food and beverages.
  • Assist servers with all aspects of service as required.
  • Maintain work area in a professional manner.
  • Clean service stations, fill ice bins, and restock storage and fridge items according to established par levels.
  • Restock all necessary items during the shift and complete all assigned side duties.
  • Assist with the setup and breakdown of dining room facilities and buffets.
  • Retrieve, polish, and store china, silver, glassware, and other stewarding items.
  • Return dirty dishes to the dishwashing area and retrieve clean ones.
  • Clean all spills and breakage immediately.
  • Clean crumbs from tables and chairs.
  • Clean restaurant collateral such as coffee brewers, high chairs, and booster seats after each use.
  • Maintain floor areas to ensure they are clean and dry.
  • Report any damage or worn items in the dining room to the manager.
  • Ensure equipment and stock are kept clean, neat, orderly, and in good working condition.
  • Perform any other duties as required and directed.

Benefits

  • Healthcare benefits
  • 401(k) plan
  • Short-term disability coverage
  • Long-term disability coverage
  • Basic life insurance
  • Bonus plans
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