Busser

Omni Hotels & Spas•Boston, MA

19d•Onsite

About The Position

The Busser maintains high standards of guest service by completing duties quickly, efficiently, and professionally. The role supports dining room operations through table service and setup, stocking, food transport, cleaning, and assisting servers. The position works in the hotel interior, dining room, and restaurant kitchen, with occasional travel around the resort property.

Requirements

Have an unexpired Food Handler and TABC credential, or obtain them upon hire.
Clearly and pleasantly communicate with guests, members, management, and coworkers, in person and by telephone.
Work effectively in a fast-paced environment and multitask.
Work flexible shifts, including nights, weekends, and holidays.
Stand and walk for extended periods or an entire shift.
Move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

Maintain regular attendance according to scheduling needs and Omni standards.
Maintain a professional appearance and wear the required attire, uniform, and name tag.
Provide friendly, professional service to members and guests while following proper steps of service.
Wipe down service trays daily using fresh sanitizer water.
Bus tables and remove extra place settings.
Stock supplies and maintain a full ice supply at side stations.
Put away product deliveries.
Transport prepared food from the kitchen to the floor promptly.
Keep expo food items covered and dated, and discard expired items.
Set tables with clean, pressed linen, china, silver, and glassware.
Keep furniture and floors clean and arranged according to specifications.
Assist servers during operating hours, including refilling guest drinks.
Inspect and clean coffee makers and urns, cappuccino and beverage machines, trays, dishware, silverware, and glassware.
Maintain familiarity with menus and knowledge of beverage offerings.
Wear gloves when handling food.
Maintain knowledge of the resort property.
Attend department meetings and required training.
Perform other duties as assigned by management.